I took over Library job at a school and the previous Media Specialist had used Printmaster Platinum 15. I tried to install it but it said I needed a key code. All she left me was the software CDs. Is there a way to use it? Thanks,

Thanks for the feedback Carol. Lost 400 files? Whew! If you have lost that much you seriously should consider re-formatteing your hard drive to make sure all traces of baddy have gone. You havent mentioned doing this, so I assume you haven't.

Here are some ideas I found with a Google search:

http://forums.encoreusa.com/tm.asp?m=36129

You must have the CD to reinstall the program.

go to the websight to update the security protocalls and other uppdates as well

download pdf995 onto windows 7
http://www.pdf995.com/
it will install there are two files you have to install
once installed it will look like a printer to your program and then print to the pdf995 printer and it will convert whatever you print into a pdf file.

You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
2) Then click "Try Recommended Settings" and in the next window click "Start the Program" to install it.
3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 7.
More details about how to make older programs run in this version of Windows:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

Apparently no, it does support only Windows 98 / NT 4 / Me / XP. However, here is a thing you can try if a program cannot be run under Windows 7 because of compatibility issues, which is the case with Print Master Platinum 15. You right click on the executable file that will install the application and click Properties. Select Compatibility tab and check Windows XP SP3. If it installs do the same for the EXE file that will run the application. You can find more about this Compatibility issue on Microsoft website: http://windows.microsoft.com/en-AU/windows-vista/Make-older-programs-run-in-this-version-of-Windows

Broderbund PrintMaster Platinum 16 does not work on Vista. Install a newer version.

Here is a link to their website which describes how to manually remove the software from the hard drive. Let me know if it doesn't work and we can try some other options.

http://www.broderbund.com/c-26-support.aspx

Have a look here.

http://support.encoreusa.com/kb.asp?id=144

Make sure you can see all the files. (My computer --> Tools --> Folder Options ---> View (tab) --> <Select 'Show hidden files ...' option.
Find the folder you have indicated. C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}

Delete that flder.
Restart the computer and reinstall the software.