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Trouble Using Facebook » I am blocked or disabled
Blocked: You are unable to use a specific feature, but you can still access your account.
Facebook has policies to stop behavior that other users may find
annoying or abusive. A block is set when Facebook systems determine that
the user was adding friends or using a feature repeatedly in a short
period of time after being warned to slow down. If your account is
blocked, you will still be able to log on to Facebook, but you will not
able to add friends, post, or use another feature temporarily.
I am blocked from using a feature.
Facebook has policies to stop behavior that other members may find
annoying or abusive. Even if you did not have this intention, we
determined that you posted something that violated our standards or were
repeatedly using the same feature in a short period of time.
Here's what you should keep in mind about your block:
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This temporary block will last anywhere from a few hours to a few days.
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Attempting to use this feature while you are blocked can extend the block.
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We
cannot lift this block for any reason, so please be patient and refrain
from using this feature for a few days while waiting for this block to
be removed.
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Once
you are allowed to use this feature again, you must significantly slow
down or stop this behavior. Further misuse of site features may result
in more blocks or your account being permanently disabled.
Unfortunately, Facebook cannot provide any specifics on the rate limits
that are enforced. The threshold at which you are warned is not a
specific number, but rather determined by different factors, such as
speed, time, and quantity.Unfortunately, Facebook cannot provide any specifics on the rate limits
that are enforced. The threshold at which you are warned is not a
specific number, but rather determined by different factors, such as
speed, time, and quantity.
I am blocked from sending messages.
If you've been prevented from sending messages on Facebook, it may be
because you have sent a high volume of messages recently or Facebook
members have reported your contact as unwelcome. Please note that these
blocks can last anywhere from a few hours to a few days.
Once your block is complete, please remember to only send friend
requests and messages to people who you already know personally.
Otherwise, additional limits may be placed on your account. Keep in mind
that it's possible to run into a block based on how many messages you
send and how fast you send them. It's also possible to be blocked when
either starting a new message thread or replying to a message. Deleting
old messages will not allow you to send more messages.
I am blocked from sending messages.
If you've been prevented from sending messages on Facebook, it may be
because you have sent a high volume of messages recently or Facebook
members have reported your contact as unwelcome. Please note that these
blocks can last anywhere from a few hours to a few days.
Once your block is complete, please remember to only send friend
requests and messages to people who you already know personally.
Otherwise, additional limits may be placed on your account. Keep in mind
that it's possible to run into a block based on how many messages you
send and how fast you send them. It's also possible to be blocked when
either starting a new message thread or replying to a message. Deleting
old messages will not allow you to send more messages.
Disabled: You are unable to log in to your account, and it is no longer visible to other users.
There are different reasons why you may not be able to access your
account and unique ways to contact Facebook for each case. Therefore, it
is important to be sure that you are using the correct channel when
submitting a request for help.
My personal Facebook account is disabled.
There are different reasons why you may not be able to access your
account and unique ways to contact Facebook for each case. Therefore, it
is important to be sure that you are using the correct channel when
submitting a request for help. First, identify the correct reason why
you are unable to access your account from the three reasons that are
listed below. Then, follow the instructions listed by the reason that
pertains to you.
Disabled for violating Facebook's Statement of Rights and Responsibilities
Facebook accounts that have been reported or detected for policy
violations may be disabled by Facebook. Possible reasons include, but
are not restricted to:
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Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
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Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
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Use of a fake name
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Impersonation of a person or entity, or other misrepresentation of identity
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Posted
content that violates Facebook's Statement of Rights and
Responsibilities (this includes any obscene, pornographic, or ********
explicit photos, as well as any photos that depict graphic violence. We
also remove content, photo or written, that threatens, intimidates,
harasses, or brings unwanted attention or embarrassment to an individual
or group of people)
Please review Facebook's
Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.
Security disabled
Accounts that have been reported or detected as compromised or phished
may be disabled by Facebook. If you think your account was disabled for
security reasons, refer to the
Security section of the Help Center to find the correct contact form.
Can't log in due to access issues
If you are disabled, you will clearly see a "Disabled" message when you
try to log in to your account. If you do not see this message, then
your account is not disabled and you are simply experiencing login
issues. You should refer to the
Login and Password section of the Help Center to find the correct contact form.
Examples of login issues include:
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Inability to log in due to password problems
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Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
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Inability to log in due to forgetting one's login email address or password
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Other technical difficulties accessing Facebook
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