The detergent dispenser lid does not open during the wash cycle for my Kenmore Elite 13783. I tried cleaning the dispenser and using new detergent, but that does not help. The lid opens freely when I push on the release latch. Thanks for your help.

To clean your Kenmore Elite SM 9711174 washing machine, you can follow these steps:
1. Clean the exterior of the machine: Wipe down the exterior of the washing machine with a damp cloth and mild detergent. Be sure to dry it thoroughly to prevent any water damage.
2. Clean the drum: Mix a solution of 1/4 cup of baking soda and 1/4 cup of water and pour it into the detergent dispenser. Run the machine on the hottest and longest cycle with an extra rinse. This will help to remove any built-up detergent residue or mildew from the drum.
3. Clean the detergent dispenser: Remove the detergent dispenser and soak it in warm, soapy water for 10-15 minutes. Use a soft-bristled brush to scrub away any buildup or debris, and rinse it thoroughly before replacing it.
4. Clean the lint filter: The lint filter is located near the bottom of the machine. Remove it and rinse it under running water to remove any lint or debris. If the filter is particularly dirty, soak it in warm, soapy water for a few minutes before rinsing it.
5. Run a cleaning cycle: Some washing machines have a self-cleaning cycle that you can use to help remove any buildup or mildew. Check the user manual for instructions on how to run a cleaning cycle on your specific machine.

By following these steps, you should be able to clean your Kenmore Elite SM 9711174 washing machine and keep it running smoothly.

Inside the dispenser drawer, at the bottom there is a tab that you can push down to remove the dispenser drawer. Remove the drawer and check if the dispenser holes are clogged, this is a common cause.

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Hi,

There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Hi,

There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Remove the bottom panel. The tech sheet is located beside the white box to the left. It gives diagnostic directions and failure codes. Suggest you clean the dispenser area up and use the correct amount of HE detergent.
Seems to me like that is a suds detect:All front load washers require "HE" detergent (a low suds type detergent).

There are three commonly sold concentrations of HE type detergent.

HE : (2) Tablespoons Per Wash Load

HE 2X (double concentrated) : (1) Tablespoon

HE 3X (triple concentrated) : (1) Teaspoon

Most consumers follow the directions on the bottle or box of detergent--which is normally the correct thing to do. However, the amount recommended in nearly all brands of HE detergent are excessive & incorrect.

Additionally---using the correct amount of HE detergent will end issues with:

1) Musty Odors

2) 'LE" Errors (that can cleared by unplugging the washer)

3) L-O-N-G cycle times (longer than time displayed).
A 51 minute cycle can take 120 minutes to end.

4) Insuffificent Cleaning Results

5) Small water leaks behind the washer at the air vent.
(Suds oozes out during the spin cycle)




If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

I have the same issue, but with the mainwash compartment

It may be gummed up inside with old detergent that has caked on . Try rinsing out the despencer until it opens and closes easy. DFD

I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?

I've been told we can replace the dispenser. See AppliancePartsPro.com. Part AP2834000