Dehumidifier is running and the filter is clean but it hasn't collected water in a couple weeks. It is in the basement, which is very moist, so I know there IS water to collect!!

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There can be many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Hi,
If you haven't done so already, try removing and cleaning the inlet filter screen which is almost certainly just behing the inlet grille. It may slide upwards out of the casing or downwards unto the bucket area. If this is blocked with fluff then no moist air will get to the cold pipes, so little or no water will be extracted. There's also a chance that the humidity sensor is clogged with fluff, so fooling the system into thinking the room is pretty dry, in which case the compressor will probably not run.
A running compressor can usually be detected as a deep throbbing from the machine. If it is running, but not cooling the pipes behind the intake grille, then you may have lost the refrigerant from the system via a leak. If the air coming out of the machine is warm (caused by the compressor running) but there is no water produced this may be the cause.

Explore along these lines and let me know what you find.
Cheers, D

I have the same dehumidifer - make and model. I bought it less than a year ago. It too runs fine, but now collects no water. Did you ever discover how to fix the problem?