Had and have same problem, reset may help. This problem is ignored by Sony "early models had charging problems".MaYbe because of this guarantee was prolonged to two years for readers sold from a certain date in 2010 but NOT FOR FIRST READERS THAT SUFFER MOSTLY from this problem. They know this problem exists but since "not mentioned on Sony site"it formally does not and you may send it in for repair at your own (considerable) cost. Besides the slogan 'MY FIRST SONY" now can be added "MY LAST SONY"
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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