Hi Steve.
There should be an 800 number in your manual that you can call and talk to technical support. They should be able to help you over the phone... You may have to press certain buttons to reset it. Hope this helps.
SOURCE: magicolor 2300 W cartridge rotation for replacement??
Open the printer status display....wait until it shows "printer idle" in the staus. Go to the top tool bar and Click on Print...on the drop down, highlight and choose "replace toner"...click on the toner you need to replace (note here you can choose to replace with a 1500 or 4500 cart) it will advive you to wait...when you are prompted to open the door and repace the toner...the cartridge you have choosen will be in the upper left open slot...grasp and wiggle it loose...the new cart goes it the same way...needs to be forcefully replaced all the way in...close the door and let it warm up...should be ok to go
wrk
SOURCE: Toner Not Installed - After replace black
pleas clean toner chip reader, remove pc drum and all toners, under the toner rack there is a 3 pin chip reader, use pressure air to clean it. if the new BK toner is not original, it will say only not genuine toner but will print.
SOURCE: how to rotate toners
To rotate the toners:
1 press the down arrow until reset menu appears press the right hand arrow once
2 Scroll through the menu until change toner appears.
3 Toner C appears first continue scrolling until you reach the desired toner eg K for black then.
4 Press the right hand button and the red light will appear on yhe main button.
5 Open front door and change toner.
Works for me after hours of searching. Hope it works for you.
SOURCE: (the infamous) ?X toner not installed? error message
I just got off the phone with KM tech support for the same problem with my 2430dl. Take out the drum and remove the toner cartridges, then look inside the printer. You will see a piece of glass about 6" long. Next to it, on the right side of the printer, there is a little white plastic enclosure that contains three spring-loaded contacts; this is the sensor that reads the chips on the individual cartridges. First, try cleaning the three contacts with a swab/alcohol, as well as the chips on each cartridge. If this doesn't solve the problem, then the problem is likely with the sensor. The part number should be 4139-6306-02, and it runs about $5. This should solve the problem.
SOURCE: Toner Not Installed - After replace black
This is actually a desigbn fault on the magicolor printers. Underneath the toner rack is the 3 pin chip reader - normally white and plastic with 3 metal contacts sticking out.
it is at the bottom of the printer so very often toner drops onto it and the sensors dont work, it also takes a bit of a beating as the cartridges rotate. Its very easy to replace - but you need the part,
Minolta should have put it at the top rather than the bottow where it gets covered in dust.
these guys helped me a lot
http://www.zinetic.co.uk
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