Posted on Feb 05, 2011

We have an E 13 code on our Steamist keypad. - Steamist SMS-20 NA Residential Heater Sauna SMS-20

1 Answer

Anonymous

1) Sample manual for Steamist does not show E13 error code
http://www.steamist.com/Downloads/pdf1/554-G.pdf

2) Another sample manual does not show error codes
http://www.steamist.com/Downloads/pdf2/572.pdf

3) Steamist website has contact us link: With direct e-mail to 'troubleshoot' and 'literature'
I suggest next step should be contact manufacturer and request each of the following: a) a manual b) do-it-yourself assistance c) warranty information d) name of authorized technician who can make repairs.
http://www.steamist.com/contact.htm

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on Steamist or any do-it-yourself project.
Fixya is always less expensive than a service call.

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1answer

What does error code 13 mean?

1) Copy following links for Rheem tankless error codes
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-Error-code-13.pdf

2) Maintain water heater as shown in product manual to avoid common error codes.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Read full answer

Dec 28, 2012 • Rheem EcoSense by 7.4 GPM Tankless Water...

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1answer

C4 13

Could be bad thermocouple, or oxygen sensor, not enough fresh air to unit.
Probably bad PC board. Rheem will send new board and you can install yourself.

Bad PC board is kind of like the motherboard on your computer, so expect same level of performance after replacing motherboard ... which usually means the computer's days are numbered before another major problem.

Copy following links:
http://waterheatertimer.org/pdf/Fault-codes-11003.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Error-code-13.pdf

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Read full answer

Sep 20, 2012 • Water Heaters

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1answer

C4 13 code

Before calling service technician, open following links for Rheem tankless resources:
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Read full answer

Jul 28, 2011 • Rheem Paloma Tankless Water Heaters...

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1answer

I am getting a 13 error code . jim B.

Before calling service technician, open following links for troubleshooting resources including Rheem chat and typical manuals:
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

All gas water heaters require periodic maintenance.
Tankless recommend yearly maintenance.
Typical maintenance would cover most the causes for error 13, plus causes for most other common error codes.

Read full answer

Jul 19, 2011 • Rheem EcoSense by 4.2 GPM Tankless Water...

1helpful

1answer

Code c4-13

Before calling service technician, open following link for Rheem troubleshoot resources including error codes, Rheem chat, and possible manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Error code C4 13 is bad oxygen sensor, inadequate incoming air supply, or bad venting. Also bad PC board, or internal wiring, or temperature set too high, damaged burner parts.
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Bosch_Ventilating_tight_houses.pdf

Tankless require yearly maintenance to combustion chamber and burner parts.
Prescribed maintenance can correct some of the issues in error code 13.

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Jun 25, 2011 • Rheem EcoSense by 4.2 GPM Tankless Water...

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1answer

I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...

Multiple error codes can mean different things, including bad PC board.
C2 13 might be the oxygen sensor. -0 and no operation indicates bad board, but other things might be notched into same problem like loose connections.
Error codes are starting point for troubleshooting.
Before calling service technician, open following link for Rheem-Paloma troubleshoot resources including Rheem chat.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Read full answer

May 28, 2011 • Rheem Paloma PTG-42PVN / RTG2-42PVN...

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Rheem gas tankless water heater with error code c4 13

problem is inside burner compartment o2 sensor dirty or block..need to have a qualify technician clean it.

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May 16, 2010 • Rheem Tankless Hot Water Heater...

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1answer

Paloma tankless ptg42 water heater error code c4/13

4 error message, the 4th (last) error code is #13, not enough oxygen.

Check the location of the heater, if it is fine the ODS sensor (actually is a thermal couple) is bad.

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Dec 25, 2009 • Rheem Paloma Tankless Water Heaters...

0helpful

2answers

Originally was receiving error code 11. Rheem sent me three new flame rods and a new controller board. after cleaning unit and replacing parts, it is getting error code 13 after approx 2 minutes of...

They show code 11 as no ignition on the rheem technical page but they do not show anything for code 13. Does it say what code 13 is on the unit somewhere...maybe inside the cover? Is this a direct vent model? What size gas line do you have going to the unit? Make sure it is not undersized. How is the water flow? Does it flash the code with all the faucets on? It might be a water flow issue. Let me know more info so I can assist you further.

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Oct 10, 2009 • Rheem RTG-74PVN-2 Natural Gas Pronto Whole...

3helpful

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Heater shuts down with C4-13 code

your not getting enough fresh air to it. where is it located? you need 1 square inch per 1000 btu's. it's having irregular combusion.

Read full answer

Aug 01, 2009 • Rheem RTG-74PVN-2 Natural Gas Pronto Whole...

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We have an E 13 code on our Steamist keypad. - Steamist SMS-20 NA Residential Heater Sauna SMS-20

1 Answer

Anonymous

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Code c4-13

I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...

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Originally was receiving error code 11. Rheem sent me three new flame rods and a new controller board. after cleaning unit and replacing parts, it is getting error code 13 after approx 2 minutes of...

Heater shuts down with C4-13 code

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SMS-20 NA Residential Heater Sauna SMS-20

What does error code 13 mean?

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We have an E 13 code on our Steamist keypad. - Steamist SMS-20 NA Residential Heater Sauna SMS-20

1 Answer

Anonymous

Add Your Answer

Attachments: Added items

Related Questions:

What does error code 13 mean?

C4 13

C4 13 code

I am getting a 13 error code . jim B.

Code c4-13

I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...

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Heater shuts down with C4-13 code

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SMS-20 NA Residential Heater Sauna SMS-20

What does error code 13 mean?

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