Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem Logo

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Posted on Oct 06, 2017
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I have dell desktop and just got comcast cable xfinity internet service. Desktop is working great with modem SBG6580. Desktop running windows 7 64. I have a sony viao laptop and I can not get the modem to connect to the sony laptop and can not a home network working with the desktop or the laptop. Tried manual network setup on both with no success

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  • Master 439 Answers
  • Posted on Oct 06, 2017
tech you
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    tech you Oct 06, 2017

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4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 31, 2008

SOURCE: Arris Modem connected to Mediacom Service

I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

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Anonymous

  • 31 Answers
  • Posted on Apr 09, 2009

SOURCE: Wi-Fi isn't working

This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?

Anonymous

  • 11896 Answers
  • Posted on Jun 06, 2009

SOURCE: Internet connection issue. Is it setup or internet service

The problem would be comcast. Your connections are setup correctly. The modems do not control the internet traffic flow, they are made to produce maximum flow.
If more people use the internet, the less flow it will have.
Check all internet options settings, and make sure EVERTHING is set to automatic

Anonymous

  • 17 Answers
  • Posted on Jul 04, 2009

SOURCE: Arris cable modem

if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.

Power light flashing=bad

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Hello:

Neither the SBG900 nor the SBG6580 have a phone jack.

A cable modem with a phone jack is called an eMTA (Embedded Multimedia Terminal Adapter: Cable modem Wikipedia the free encyclopedia.)

Most cable companies will only have one alternative to their own equipment when it comes to eMTAs. For example, Comcast only works with the Arris 722G: Customer Owned Arris 722G FAQ Comcast Help and Support Forums, and they'll insist that it can only work if you bought it from Best Buy.

If you wanted to keep your SBG900 or SBG6580 and have VOIP phone service, look into a service like Ooma.
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