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Posted on Feb 04, 2011
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Getting error code e000050000 - what is this?

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Nikolay Boychev

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  • Canon Master 525 Answers
  • Posted on Feb 04, 2011
Nikolay Boychev
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Joined: Jan 18, 2011
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Main Cause: The fixing web has been taken up. The fixing web length sensor (PS45) is
faulty. The DC controller PCB is faulty.
Fixing web
1) Is the fixing web taken up?
YES: Replace the web with a new one.
Service mode
2) After replacing the fixing web, has the fixing web counter been reset
in service mode (COPIER>COUNTER>MISC>FIX-WEB) ?
NO: Reset the counter.
Fixing web length detecting lever.
3) Is the position of the web length detecting lever correct?
YES: Correct the position of the lever.
Fixing web length sensor (PS45), DC controller PCB
4) Is the fixing web length sensor normal? (See the instructions on
how to check the photointerrupters.)
NO: Replace the sensor.
YES: Replace the DC controller PCB.

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