Thank you and I tried what you suggested first though holding the reset in for at least 30 seconds as suggested by Andrew Calhoun did the trick and I was able to use admin admin to get in.
Just try this. reset the hardware EOC-3220 then,
in your internet explorer browser type, 192.168.1.1 when you get in, it will ask username and password
put admin in username and leave the password blank. or put admin in username same in password.
hope it will help you.
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