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Manual feed up/down abnormality. • Paper is not turned OFF (unblock) the bypass lift-up position sensor (PS26) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. • The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Causes
• Transport motor (M1) • Bypass pick-up solenoid (SD1) • Bypass lift-up position sensor (PS26) • MFP board (MFPB)
Remedy
1. Check the connector between M1-MFPB CN8E for proper connection and correct as necessary. 2. Check the connector of M1 for proper drive coupling and correct as necessary. 3. Check the connector between PS26-relay CN19-MFPB CN18E for proper connection and correct as necessary. 4. Check the connector between SD1-relay CN21-relay CN19-MFPB CN18E for proper connection and correct as necessary. 5. PS26 I/O check, sensor check • Control signal: MFPB CN18E-13 (ON) • Location of electrical component: 22-J 6. SD1 operation check • Control signal: MFPB CN18E-10 (ON) • Location of electrical component: 22-J 7. M1 operation check • Control signal: MFPB CN8E-3 (REM), MFPB CN8E-6 (LOCK) • Location of electrical component: 2-C 8. Replace M1. 9. MFPB ICP3E conduction check 10. Replace MFPB.
According to the service manual,
Code: C5102
Code
C5102
Description
Transport motor's failure to turn
• The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.
Remedy
1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M1 operation check. 5 Change M1. 6 Change PRCB.
The technical sites say that there is probably a paper jam. If the jam is cleared but the error persists, the transport motor will probably need to be replaced. This motor has a pretty high failure rate. A qualified copier technician should be able to change it out in 30-60 minutes.
I bet itts rubbing on the tank side closest to the seat right ? same thing happenned to me, also on Ash Wood
WaterRower suggests putting splints/shims... under the front end of the tank to gently lift it up a bit.
This sort of helps, but wasnt a long term solution.... didnt work too well.
still trying to figure out what to do
Hey, I just called customer service (800-852-2210). The rep said to make sure that the smaller disk (on top of big spool) is flush with the underside of the top board. In my case it wasn't catching the metal cylinder which sends data to the monitor. Quick fix with a screwdriver or butter knife! Good luck.
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