Adf tray is not feeding papers - HP LaserJet 2820 Printer

Ensure that the proper paper size is being used in the ADF.

Are the paper guides on the ADF tray properly adjusted?

Inspect the ADF separator roll and ADF separator pad for wear. If they are worn,

replace them. If they are dirty or have a buildup on them, clean them with a damp

cloth.

If the ADF fails to pick check to make sure that the paper height in the ADF input

tray is beneath the height marker on the ADF paper guides.

Inspect the paper present sensor on the ADF.

• Check the flags on the sensor. Are they able to move freely? If the sensor

flags are damaged, replace the ADF assembly.

Make sure the ADF cable is securely connected to the ADF and the controller

card.

If the cable is properly connected, perform the following checks:

• Check the ADF cable for continuity.

• Check pin 1 on controller card connector J2 for +5V.

• Pin 3 should be ground.

If voltages are present, replace the ADF.

If replacing the ADF does not fix the problem, replace the controller card.

If the ADF is multi feeding, check the ADF pick roller and pad for dirt. Remove

them from the MFP, and clean them with a lint free cloth and isopropyl alcohol.

If the leading edge of the paper is damaged, instruct the user to lessen the

number of documents being copied from the ADF at one time.

If there are excessive misfeeds from the ADF, verify that the ADF paper tray and

extender are properly installed.

Skews and jams at the ADF paper present sensor might be caused by an
improperly closed ADF cover. Ensure the ADF cover is closed properly.

Hello.

I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.

if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,

Xerox Scanners Support

Hi travlynn2,

1. The ADF
   unit is the grey paper tray located on the top of the scanner unit.
   Check the following points if it does not feed paper, or you receive an "ADF jam" error message:
   
   


2. Check the position of the ADF document guide:
   
   
   
   
   1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:
      
      
   
   
   2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:
      
      
   
   
   3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).
      
   
   
   
   
   
   
   1. Close the scanner unit.
      
      
   
   
   2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
      
      
   
   
   3. Test the printer by scanning or faxing via the ADF unit.
      
   
   


3. Check the ADF edge guides:
   
   
   
   
   
   
   1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.
      
      
      
   
   
   2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:
      
      Figure 9. The ADF edge guides.
      
   
   


4. Check the ADF unit feed rollers:
   
   
   
   
   1. Open the cover of the ADF by pulling up the grey lip, as shown below:
      
      
   
   
   2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.
      
      
   
   
   3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:
      
      
      
   
   
   4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:
      
      
      
      
      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.
         
         
         
      
      
      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.
         
      
      
   
   
   5. When complete, close all the covers.
      
      
   
   
   6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
      
      
   
   
   7. Test the printer by scanning or faxing via the ADF unit.
      
   
   
   


5. Check that the ADF unit sensors are not obstructed.
   
   
   
   
   
   
   1. Open the cover of the ADF unit.
      
      
      
   
   
   2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.
      
      
      
   
   
   3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.
      
      
   
   
   4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
      

Hope this helps.

Thank you for using FixYa.

Sharp AR-450 H5 01 Papersensordefective in the fusing unit 02 Fusing unit temperature error C1 00 MC unit malfunction C2 00 TC unit malfunction E7 00 Image Processing Unit error 01 Memory back-up battery dead 02 Laser unit problem 03 HDD defective 10 black level calibration error 11 white level calibration error 13 CCD calibration error 90 Image Processing Unit error F1 00 Lost communication with the Sorter 01 Sorter registration problem 02 Paper transport motor overloaded in sorter 04 Bin position error in sorter 05 Bin position error in sorter 06 Shift sort motor overloaded 08 Stapler position error 08 Stapler overloaded 11 Sorter problems 14 Second shift tray jammed 15 Sorter drive problems 50 Sorter not installed properly 80 No powerin sorter F2 00 ID pattern reading error 02 Toner add mechanism malfunction 31 ID pattern reading error 32 ID pattern reading error 39 Drum thermistor error F3 12 Paper does not lift in the tray 22 Paper does not lift in the tray F9 00 Printer board problems 01 Printer board problems 02 Printer board problems 03 Network card error 04 Firmware error 05 Not enough memory 10 Printer board problems 90 Printer board problems H2 00 Fusing unit temperature error 01 Fusing unit temperature error H3 00 Overheated fusing unit 01 Overheated fusing unit H4 00 The fusing unit doesn't heat up 01 The fusing unit doesn't heat up H5 01 Papersensordefective in the fusing unit 02 Fusing unit temperature error L1 00 Scanner position error L3 00 Scanner position error L4 01 Main motor drive overloaded L6 10 Polygon mirror motor not up to speed L8 01 Zero cross signal error 02 Zero cross signal error U2 00 EPROM error 11 EPROM error U4 02 Duplex not working properly 03 Duplex problems U5 00 Communication with the ADF is lost 01 Registration sensor problem in ADF 02 Exit sensor error in ADF 03 Timing sensor problems in ADF 11 Paper feed drive overloaded in ADF U6 01 Paper lift problem in 1'st optional tray 02 Paper lift problem in 2'nd optional tray 08 Paper feed unit without power 10 PFU paper transport motor overloaded 22 Paper feed unit without power 50 Paper feed unit not installed properly 51 LCT not installed properly U7 00 Main board malfunction U9 00 Op panel problem 90 Op panel problem EE EU Low toner density in the developer EE EL High toner density in the developer FA 01 Memory back-up battery dead PC Key counter not installed

Hello, Brittany.

Give this a try (from HP Support):

Complete the following steps to check the condition of the paper, reload the original, and then open and close the Automatic Document Feeder cover.

The main reason for this issue is that the ADF rollers that pick up the papers might not grip the paper because dirt sticks to the rollers.

Step One: Check the paper and reload the original
The condition of the paper, or the amount of paper, might prevent the ADF from picking it up and feeding it through the product.

1. Make sure that the ADF tray contains fewer than 25 sheets of paper.
2. Make sure that the ADF tray contains no photo paper or carbon paper.
3. Make sure the paper in the ADF tray meets the following criteria:
* No curls, folds, creases, or tears
* No staples or clips attached
NOTE: Folded paper, torn paper, or paper with rough edges might not feed correctly. If your original is folded or damaged, either reprint the original or try to smooth out the damaged portions.
4. Reload your original, with the print side up, into the ADF tray. Place the pages so that the top edge of the document goes in first. Slide the paper into the ADF tray until you hear a beep or see a message on the display indicating that the loaded pages are detected.

* If still a problem, go to the next step.

Step Two: Open and close the ADF cover
NOTE: Remove all originals from the ADF tray before you open the ADF cover.

1. Open the ADF cover, and then close it again.
2. Press the OK button.

* If still a problem, go to the next step.

Follow these steps to turn the product off and then on again.

1. Press the Power button to turn off the product.
2. Wait 15 seconds.
3. Press the Power button to turn on the product.

Hope this helps.

Hi there,

When using ADF
Note:
* Set a document on the Platen Glass if you want to scan it at optimum quality,
* The area (range) within 0.08"/2mm from the top edge if document cannot be printed since the machine cannot scan it.
*Do not load the following types of documents in the ADF. They will jam.
-Wrinkled or creased paper
- Curled paper
- Torn paper
- Paper with holes
- Carbon paper or carbon-backed paper
- Surface treated paper
- Onion skin or thin paper
- Photogragh or thick paper.
1) Remove any documents from the PLaten Glass.
2) Open the Document Tray.
3) Load the document in the ADF.
Load the document with the side you want to copy, or scan face up in the ADF.
4) Adjust the Doument Guides to match the document width.
Note :
Ensure that the edge of the document stack is in line with the Paper Size Mark imprinted on the Document Tray.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

hi there !

you may do the steps below:
-Ensure the Paper Tray is Not Overfilled
-Adjust the Printer Paper Guides
-Locate and Remove Any Obstructions Inside the Printer and Input Tray
-Determine if Multiple Sheets Are Fed at Once From the Paper Tray or Automatic Document Feeder (ADF).
-Verify the Print Media Installed Is Compatible With the Printer
-Clean the ADF Paper Feed Roller
-Reseat the Dell Printer Power Adapter
-Try a Different Type of Print Media
*If all else fails
-Replace the Dell Printer

cheers!

Sharp AR-122 Код ошибки Подкод Описание C1 00 MC unit malfunction C2 00 TC unit malfunction E7 00 Image Processing Unit error 01 Memory back-up battery dead 02 Laser unit problem 03 HDD defective 10 black level calibration error 11 white level calibration error 13 CCD calibration error 90 Image Processing Unit error F1 00 Lost communication with the Sorter 01 Sorter registration problem 02 Paper transport motor overloaded in sorter 04 Bin position error in sorter 05 Bin position error in sorter 06 Shift sort motor overloaded 08 Stapler position error 08 Stapler overloaded 11 Sorter problems 14 Second shift tray jammed 15 Sorter drive problems 50 Sorter not installed properly 80 No powerin sorter F2 00 ID pattern reading error 02 Toner add mechanism malfunction 31 ID pattern reading error 32 ID pattern reading error 39 Drum thermistor error F3 12 Paper does not lift in the tray 22 Paper does not lift in the tray F9 00 Printer board problems 01 Printer board problems 02 Printer board problems 03 Network card error 04 Firmware error 05 Not enough memory 10 Printer board problems 90 Printer board problems H2 00 Fusing unit temperature error 01 Fusing unit temperature error H3 00 Overheated fusing unit 01 Overheated fusing unit H4 00 The fusing unit doesn't heat up 01 The fusing unit doesn't heat up H5 01 Papersensordefective in the fusing unit 02 Fusing unit temperature error L1 00 Scanner position error L3 00 Scanner position error L4 01 Main motor drive overloaded L6 10 Polygon mirror motor not up to speed L8 01 Zero cross signal error 02 Zero cross signal error U2 00 EPROM error 11 EPROM error U4 02 Duplex not working properly 03 Duplex problems U5 00 Communication with the ADF is lost 01 Registration sensor problem in ADF 02 Exit sensor error in ADF 03 Timing sensor problems in ADF 11 Paper feed drive overloaded in ADF U6 01 Paper lift problem in 1'st optional tray 02 Paper lift problem in 2'nd optional tray 08 Paper feed unit without power 10 PFU paper transport motor overloaded 22 Paper feed unit without power 50 Paper feed unit not installed properly 51 LCT not installed properly U7 00 Main board malfunction U9 00 Op panel problem 90 Op panel problem EE EU Low toner density in the developer EE EL High toner density in the developer FA 01 Memory back-up battery dead PC Key counter not installed

Sharp AR-650 Код ошибки Подкод Описание C1 00 MC unit malfunction C2 00 TC unit malfunction E7 00 Image Processing Unit error 01 Memory back-up battery dead 02 Laser unit problem 03 HDD defective 10 black level calibration error 11 white level calibration error 13 CCD calibration error 90 Image Processing Unit error F1 00 Lost communication with the Sorter 01 Sorter registration problem 02 Paper transport motor overloaded in sorter 04 Bin position error in sorter 05 Bin position error in sorter 06 Shift sort motor overloaded 08 Stapler position error 08 Stapler overloaded 11 Sorter problems 14 Second shift tray jammed 15 Sorter drive problems 50 Sorter not installed properly 80 No powerin sorter F2 00 ID pattern reading error 02 Toner add mechanism malfunction 31 ID pattern reading error 32 ID pattern reading error 39 Drum thermistor error F3 12 Paper does not lift in the tray 22 Paper does not lift in the tray F9 00 Printer board problems 01 Printer board problems 02 Printer board problems 03 Network card error 04 Firmware error 05 Not enough memory 10 Printer board problems 90 Printer board problems H2 00 Fusing unit temperature error 01 Fusing unit temperature error H3 00 Overheated fusing unit 01 Overheated fusing unit H4 00 The fusing unit doesn't heat up 01 The fusing unit doesn't heat up H5 01 Papersensordefective in the fusing unit 02 Fusing unit temperature error L1 00 Scanner position error L3 00 Scanner position error L4 01 Main motor drive overloaded L6 10 Polygon mirror motor not up to speed L8 01 Zero cross signal error 02 Zero cross signal error U2 00 EPROM error 11 EPROM error U4 02 Duplex not working properly 03 Duplex problems U5 00 Communication with the ADF is lost 01 Registration sensor problem in ADF 02 Exit sensor error in ADF 03 Timing sensor problems in ADF 11 Paper feed drive overloaded in ADF U6 01 Paper lift problem in 1'st optional tray 02 Paper lift problem in 2'nd optional tray 08 Paper feed unit without power 10 PFU paper transport motor overloaded 22 Paper feed unit without power 50 Paper feed unit not installed properly 51 LCT not installed properly U7 00 Main board malfunction U9 00 Op panel problem 90 Op panel problem EE EU Low toner density in the developer EE EL High toner density in the developer FA 01 Memory back-up battery dead PC Key counter not installed

Xerox 6110 Code Description A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF A2 ADF exit problems A3 Irregular size documents A5 ADF interlock A6 ADF single sheet document reset A7 Platen interlock A8 ADF exit interlock C1 Tray 1 jam C2 Tray 2 jam C3 Tray 3 jam C6-1, C6-2 Jams related to duplex C6-3 Registration sensor, re tray 1 C7-1, C7-2 HCF feed problems C7-3 Tray 1 feed problem C8 Paper stays in tray or duplex or HCF C9 Bypass feed problem E1-10 to E1-25 Internal jam E1-6 Paper on registration sensor E2 Reset signal happened. Might read E-2 something else E3-30 to E4-14 Exit jam E3-6 Exit jam E4-10 to E4-14 Inverter sensor not actuated E4-15 Inverter sensor E4-40 to E4-45 Duplex entry sensor E4-6 Inverter sensor E5 Front door interlock E6-1 Tray 1 interlock E6-2 2 tray or duplex interlock E6-3 HCF interlock E7-2, E7-3 Duplex interlock E8-6 to E8-15 Duplex entry sensor F1-1 Sorter entry sensor F1-6 Sorter exit sensor F3 Paper size not available for sort/stack F5 Sorter interlock J1 Add toner J3 Replace copy cartridge J7 Replace copy cartridge J8-1 Wrong copy cartridge installed J8-2 Copy cartridge EEPROM L6 Auditron or other counter problem L8 Platen glass temperature is too high L9 Communication problem between interimage erase/edge lamps and main board U1-1 Main motor drive problem U2-1 to U2-4 Scan home sensor U3-1 Lens sensor U4-1 Open fuser thermistor U4-2 Fuser did not warm up properly U4-3 Fuser temperature too high U4-4 Fuser problem. Staying on too long U4-6 High fuser temperature U5-1 Sorter bin home switch not activated U5-2 Sorter bin home switch stayed actuated U5-3, U5-4 Sorter bin home switch U6-1 ROM problem U6-2 RAM problem U6-3 Low battery U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96 U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board