I did a system image backup onto my Qmemory USB 2.0 external hard drive. I am trying to restore my computer from this system image backup and windows vista business does not recognize it. Windows seems to want a driver for it. Do you have an updated driver for it? All the backup files seem to be there but windows does not seem to recognize them! HELP!

Hi Anonymous,

Let me know the issues with the computer then I can check and see what can be done.

Simultaneously, you may want to use the below link to perform a factory reset (assuming the operating system is windows 7):
http://dell.to/1B8to5P


Thanks and Regards.
Kiran Kumar.
#iworkfordell.

Darren,
After trying the steps in other post you could try a PC Restore.
Dell Factory Image Restore The Dell™ Factory Image Restore tool replaces PC Restore. Access it from the F8 boot menu.
Windows PC RESTORE
hennph, Windows 7 PC Restore
These are the steps in performing Windows 7 PC Restore:
Step 1: Backup important files and data
Step 2: Remove non-essential peripherals
Except for the monitor, keyboard and mouse, remove all external peripherals including scanner, printer, modem or network cables, Personal Digital Assistant (PDA), USB flash drive or other external Hard Drive, any other external devices (e.g. USB-attached devices), remove the computer from the docking station if you are using one.
Step 3: Restore the computer's software to original condition
Turn on the computer.
As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.
Press the <Down Arrow> on the keyboard to select "Repair Your Computer" on the Advanced Boot Options menu, and press <Enter>.
Specify the language settings that you want, and click Next.
Log in as a user who has administrative credentials, and click OK.
Click Dell Factory Image Restore.
In the Dell Factory Image Restore window, click Next.
Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
Click Next.
The computer is restored to the default factory configuration.
When the restore operation is completed, click Finish to restart the computer. The software is now installed as it was when the computer was first received.
Step 4: Restore your personal files and data from backups
Thank You,
Dell-Jesse L
Dell Social Media and Communities

You need to reboot the computer using the disk you made from Windows Backup and Restore. Watch your boot screen and look for "boot opions or boot order (words to that effect).

If always super important to create a Windows Startup Disk/Repair disk as soon as you power on your computer and go through the initial setup.

The next most important task is to create recovery disks. The ultimate task for any laptop or desktop computer is to create a system image backup onto an External Hard Drive. Why? Whenever you get infected or experience a major problem you are copy the system image back to your main drive and everything is in the state it was when you made the backup.


Files should be backed up on regular basis and having an External Hard dDrive always plugged into a USB port makes this a very simple task.

did you install the software included on the seagate?
if not install it and you can setup the back up/schedule.
or you can use windows backup to schedule backups to the seagate drive.

Hi you should be able to do the following, if not you will need an external CD drive & recovery disk.


1. Consider what data you still need from your Acer Aspire One's hard drive. Save the files to an external USB device.

2. Restart the Acer Aspire One's operating system. Wait for the Acer logo to appear on the LCD screen.

3. Press the "Alt" and "F10" keys at the same time to bring up the recovery menu. Press "Enter."

4. Click "Next." Follow the prompts that appear on the screen to restore the operating system back to factory settings.

5. Use the drop-down boxes to select the time zone and language information for your Acer Aspire One. Restart the netbook when you are prompted to finish restoring the computer.

6. Connect the external USB device to your Acer Aspire One and transfer the data you saved earlier back to the netbook.

Warning:
It is possible to delete the hard drive partition that has the recovery tool.

If your Acer Aspire One no longer has the recovery partition, you will need
to acquire an external USB DVD drive and then contact Acer for a recovery DVD.
Connect the USB drive to the netbook's USB port and then insert the recovery DVD in the drive.

Hope this helps.

Are you using Windows? If you are using Windows, go to Start => Programs => Accessories => System Tools => Backup. In the backup wizard that opens, choose which backup type you want and you can choose your backup destination. Choose your Seagate Expansion external drive for your backup location so that Windows can store an image of your current system into your external drive.

This is usually a corrupt USB driver for the device. On the machine that has trouble recognizing the drive:
right click my computer
click on properties
click on device manager
find the USB devices, click the plus sign to expand the tree.
Plug in your drive, see which new device appears, if it has the exclamation point, then right click on the device and click uninstall. Reboot the system.

Try a new USB cable first, you can likely find what you need on eBay. It should be a standard USB cable.