I rinsed coffe maker with decalcify powder, then rinsed coffee make many time with clear, fresh water but the coffee maker still reads, Decalcify/Ready For Use. Although I can make a cup of coffee, the Decalcify still remains on the reading. How do you remove the Decalcify wording?

Make a solution of ½ pot vinegar and ½ pot water.
Run a cycle thru the machine. If there is a cleaning function on the coffee maker, use that.
If very calcified, run a newly made solution thru again.
Rinse by cycling fresh, plain water thru, 2 times.

Have you had the same message for a while, but were able to make coffee? When was the last time you decalcified the machine? Your Syncrony probably needs to be decalcified. But do not use the descalers you usually find in the grocery stores, which are for drip coffee makers. Durgol is one of the best ones and the advantage is that it comes as a liquid (on the powder descalers you have to make sure they dissolve completely before you use them and that you measure the correct amount of water). You can find it online or the only store I could find that carries it is Bed, Bath and Beyond. Turn the machine off and let it cool off. When you are ready, take the water tank off and add the decalcifying solution mixed according to the instructions on the package. If you are using a powder, mix it in a different container. And never pour the solution in the tank while this is on the machine (also, make sure the coffee beans container has the cover on - you don't want any liquid making it into the grinder, as it will damage it). Put the water tank with the descaling solution back and turn the machine on. You will then have to press and hold the button that looks like the number 8 on the side (or the infinity symbol in math) and the machine will start the descaling process. Follow the instructions on the display. Put a large container under the steam wand and turn the knob (the same knob you turn for steam and hot water). Be sure to watch for when descaling is done (you will have a message on the display indicating that). Close the knob, rinse the water tank well, fill it with fresh water and put it back on the machine, which will now need to be rinsed. Place an empty container under the steam wand and push the same (8 on the side) button once, turn the knob. The machine will start the rinsing process. You might have to refill the water tank once or twice before it is finished. Once rinsing is done, your machine will be ready for use or it will ask you to ventilate. To do that, fill the water tank with fresh water, place an empty container under the steam wand, push the hot water button and turn the knob. Let the machine circulate water through. Once the ventilate message is gone you're done.

First of all - Dip-it is a detergent to remove rancid oils from coffee cups and coffee makers. That is not the same thing as a decalcifier or descaler. Dip-it was never meant to go through your boiler and pump and valves and all the other parts inside your Gaggia.

I'm quite sure that if you read the Gaggia manual it will tell you to use a special descaler such as Dezcal or Durgol.

Some people say use white vinegar - the manual specifically says not to use vinegar.

The machine is pretty expensive - it's worth buying the right product to descale it.

The manual should walk you through the steps to descale which will clear the error message once all the steps have been completed. I don't own that specific model, but typically you add the dezcal powder to very warm water in the water tank. Then start the descale process which will prompt you to open the steam valve and pump some water through the steam valve (into a container you place under the steam wand to catch it). Typically it will cycle a little water then pause for several minutes while the descaler disolves the calcium build up in the boiler - then it will pump a little more though and then wait etc. etc. Depending on your machine it may pump water out the coffee spout as well as out the steam wand. If so, the machine should prompt you to tell you to open and close the steam valve.
After it has run all the chemical through the machine (usually after it has emptied the tank) it should then prompt you to rinse. You remove the tank and wash it out and fill it with clean drinking water and then let the machine continue on the rinse cycle which will pump all the clean water through the unit. So you need to be on hand to catch all that water and dump it in the sink. When you are all done, run a few blank shots and make sure the water tastes like clean drinking water. The descaler is mostly citrix acid (like lemon juice) so if the water tastes sour like lemons then it isn't completly rinsed yet and you may want to pump more fresh water through the machine (pull blank shots or pump hot water through the steam wand) until it is fully rinsed.
Once the machine completes the rinse cycle it should stop prompting you that you need to descale.

The desolve scale have blocked the vibrating pump. You are write sometimes it can be unstuck by itself hoever this time is seems that more scale blocked inside the pump. If you know how you can open the pump directly and clean it with a wire brush. If you find it dificult you can try decalcifying solution once more and leave it for more time inside the machine so that more calcium will be desolve and probably you will have the pump unstuck. When you try to test the machine dont leave it work continuasly for more than 2 min cause this will burn the coil of the pump.
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Hi Read the bottom for programing the water hardness, Very Important!
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on. 2. Open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary. 3. Repeat step #2 for your type of machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles) . 4.Remove water tank and rinse it with fresh water. 5. Refill the water tank with fresh water and place it back on the machine. 6. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set. Done refill your tank and you are ready to go. To clear the descale message, push and hold the steam button for 5 to 10 seconds. It will clear.

Hello shid9
This is an easy fix. To decalcify your unit you need to make a water/vinegar solution. 2 parts water and 1 part vinegar. You might need to run two pots of the solution through if the first one is very cloudy. When done with that, rinse with 1 pot of fresh water. This should help remedy your calc problem. I hope this is helpful for you.
Happy brewing! NormanZ

Hello lsh2,
This an easy fix that I am happy to help you with. The solution is 2 parts water to one part vinegar, so if you have a 12 cup unit it would be 8 cups water and 4 cups vinegar. Run 1 or 2 fresh water/vinegar solutions through and when complete rinse with a run through of fresh water.

I hope this is a help for you. If it is, please positive feedback for me. Thanks! NormanZ

The Coffee Maker can be descaled using
a packaged descaling agent or vinegar.
Always mix the descaling solution using
cool water.
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of 1⁄2 vinegar and
1⁄2 water.
Descaling Steps:
1. Before descaling, always remove the
water filter (see “Installing the Ion-
Exchange Water Filter” on page 7) and
make sure the brew basket contains
no coffee or coffee filters.
2. Run the Coffee Maker through a
complete brewing cycle using a full
carafe of the descaling solution.
3. If the cleaning needed indicator lights
after the brewing cycle is complete,
repeat Step 2 using fresh descaling
solution. Keep repeating Step 2 until
the cleaning needed indicator no
longer lights after brewing.
4. Rinse the Coffee Maker by running
it through two brewing cycles using a
full carafe of fresh, cool water
each time.
5. Wash the brew basket in hot, soapy
water and rinse with hot water. This
part can also be washed in the upper
rack of the dishwasher.
6. Reinstall or replace the water filter.
Replace the filter every three months
under normal usage, or more often
with heavy use.

you said you clean it you use vinegar or decalcifier vinegar remove calcium in piece it might block the orifise if you use decalcifier it melt the calcium 1part solution to 1 part water dont forget to rinse very good that stuff is nasty cheers

when the machine gives the signal press the bottom right hand button for 5 seconds.
it will tell you to open the knob.
before you open the knob fill the water tank with the descaling solution
place a large water receptacle under the steam wand.
now turn your knob
the machine will start to descale this can take a while
when the descale cycle is finished close the knob.
rinse the water tank out with fresh water and fill it will clean drinking water.
Press the same button on the bottom right to confirm that yo are doing the rinse cycle.
open with knob and the machine will start the rinse cycle.
when the rinse cycle is complete close the knob and load the circuit.
when descaling is over fit a new cartridge filter in your water tank and off you go with your descaled cleaned coffee machine.