The tank has to be completely full of water before turning on electricity or elements will instantly burn out:
http://waterheatertimer.org/How-it-works.htmlI would take 40 minutes and do complete troubleshoot before replacing anything else.
This requires $5 multimeter from home center.
Put battery in multimeter.
When testing voltage, rotate multimeter dial to 240-250-277VAC
When testing continuity and elements, rotate multimeter dial to Ohms
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.htmlThere are a lot of words on the page, but everything is simple and anybody can fix their own electric water heater.
After that, water heater is no longer a mystery and you can save money instead of ever calling service technician again.
Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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