I trie to upgrade my HD2 to windows7. did everything accordingly until i reached the last step which is to select step # 5 and run WDI. the device is now stuck and wouldn't respond to any action. what shall i do in this case? please help. my email: [email protected]

Sounds like you need to stick with Vista. Believe me, Windows 7 is just a tab bit better, but you'll have problems with it.

Hello Tuy,

It seems that you have to update the software of HTC HD2 Smartphone. HTC provides Rom Upgrade in which it completely replaces the built - in software in the phone. Rom upgrade in the HTC HD2 Smartphone extends its features, imroves its performance which makes it easy to use.

Download the Rom Upgrade from the link provided below :

http://www.htc.com/www/SupportDownload.aspx?p_id=297&cat=2&dl_id=856


Rom upgradation completely erase the personal data and the customized settingsor any installed programs in the HTC HD2 Smartphone. Before Rom upgradation pleas backup all your data.

Please visit the below links to backup your data before upgradation :

http://www.htc.com/www/howto.aspx?p_id=297&id=191

http://www.htc.com/www/howto.aspx?p_id=297&id=187

During ROM upgrade, make sure that your phone battery is at least 50% charged. Automatic standby and hibernation are disabled in computer, and close all running programs. Do not disconnect your HTC HD2 Smartphone from your computer while the phone software is being updated. If you disconnect the HTC HD2 Smartphonee during the software update, it may become unusable.

click start control panel,display,desktop you can select a different desktop from the drop down list also settings you can change the settings for more or less pixels or from the drop down list pick the appropriate level of color range or troubleshoot also select advanced then general
dpi normal size,larger size or custom settings
always click APPLY after making any changes
don

Try running Last Known Good Configuration which should fix your problem.

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
Step 5: Select that and HIT ENTER.
Step 6: your PC will boot to the windows. I

Try running the last known good configuration.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
Step 5: Select that and HIT ENTER.

You need to launch the Last know good configuration to get this fixed.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
Step 5: Select that and HIT ENTER.
Step 6: your PC will boot to the windows.

Try running your computer in XP mode until you get the proper upgrade for your printer.
These pages should have everything you need to make the transition if you can't get an upgrade to your printers software. If you go to your printer manufacturers website you should be able to find out whether there is an update available to help your printer work with Windows 7

http://windows.microsoft.com/en-US/windows7/install-and-use-windows-xp-mode-in-windows-7

http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows

Hope this helps.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
Step 5: Select that and HIT ENTER.

The songs could be in the wrong format - make sure they are in mp3 format or UNPROTECTED WMA format (90% of WMA's are protected).

If they are definitely in mp3 format (which I doubt):
Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Check to make sure you have pm or am set correctly. Or reset everything. ??? ;)