Ipod touch 16gb will not restore. Every time i connect to itunes i get a message saying ''itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes''. So i do that & click restore but i then continually get a message saying '' the ipod cound not be restored. An unknown error occured(21)

Hey, If its the ipod with home and power key, all what u have to do is to press the 2 buttons in the same time for 10 seconds and then realise the power key and keep holding the home key for another 5 seconds.

That will put your ipad into DFU mode or recovery mode.

Plug it to itunes, itunes will come up with a message saying that it detected your ipod in recovery mode, and it will give you the option to restore the sw and wipe the device completely.

Then everything should be fine

Have iTunes open and your USB cable plugged into the Computer "BUT NOT THE iPOD"!

Turn the iPod off- Press and hold the sleep/wake button at the top left corner for approximately 10 seconds until the screen says slide to power off.


Force into recovery mode Press and hold the home button (in the front on the bottom) for approximately 10 seconds until you get the image of a USB cable pointing towards the iTunes logo on the screen. If you do not get this, try holding the home button down and at the same time plugging the other half of the USB cable into the ipod waiting for a message in iTunes

Follow instructions in iTunes Once you plug the iPod into the computer, you should get a message saying "iTunes has detected an iPod in recovery mode, it must be restored to be used." At this point you hit the restore button in iTunes and wait for the iPod to be restored

Follow the next steps

1. Turn off your iPod
2. Hold on the menu button for a 5 secs
3. While your are pressing the th button connect the iPod to the USB cable already connected to the PC with the iTunes opened
4. iTunes send you a message that says: "iTunes has detected and iPod in recovery mode an you have to restore before using with iTunes"
5. Just wait a little to get the iPod restored

Follow the next steps

1. Turn off your iPod
2. Hold on the menu button for a 5 secs
3. While your are pressing the th button connect the iPod to the USB cable already connected to the PC with the iTunes opened
4. iTunes send you a message that says: "iTunes has detected and iPod in recovery mode an you have to restore before using with iTunes"
5. Just wait a little to get the iPod restored

Follow the next steps

1. Turn off your iPod
2. Hold on the menu button for a 5 secs
3. While your are pressing the th button connect the iPod to the USB cable already connected to the PC with the iTunes opened
4. iTunes send you a message that says: "iTunes has detected and iPod in recovery mode an you have to restore before using with iTunes"
5. Just wait a little to get the iPod restored

Follow the next steps

1. Turn off your iPod
2. Hold on the menu button for a 5 secs
3. While your are pressing the th button connect the iPod to the USB cable already connected to the PC with the iTunes opened
4. iTunes send you a message that says: "iTunes has detected and iPod in recovery mode an you have to restore before using with iTunes"
5. Just wait a little to get the iPod restored

Follow the next steps1- Turn off your iPod 2- Hold on the menu button for a 5 secs 3- While your are pressing the th button connect the iPod to the USB cable already connected to the PC with the iTunes opened 4- iTunes send you a message that says:iTunes has detected and iPod in recovery mode an you have to restore before using with iTunes" 5 - Just wait a little to get the iPod restored

"1. Connect the iPod Touch
2. Press and hold sleep+home until the device reboots.
3. Keep holding until that "please connect me to iTunes"-screen appears
4. iTunes says something about having detected a touch in recovery mode. Allow it to do its thing.

If you get the -18 error, proceed:

5. Disconnect the iPod Touch
6. Close iTunes
7. Reconnect the iPod Touch
8. iTunes launches and shows message as in step 4, but this time, the recovery will work."
Hope this helps!

Hi,

It seems that you will have to restore you ipod touch i'm afraid! So, i hope you have your things backed up.

Ok the steps to take are:

1) Connect the iPod Touch
2) Press and hold sleep+home until the device reboots.
3) Keep holding until that "please connect me to iTunes"-screen appears
4) iTunes says something about having detected a touch in recovery mode. Allow it to do its thing.

If you get the -18 error, proceed:

5) Disconnect the iPod Touch
6) Close iTunes
7) Reconnect the iPod Touch
8) iTunes launches and shows message as in step 4, but this time, the recovery will work

Hope this helps,

Karlos

You will want to reset the ipod and reconnect it to your computer. Below I have posted step by steps on three trouble shooting options. If after a reset it still will not connect to the computer, proceed to step two. Putting the iPod into recovery mode. Then if in recovery mode you can get it to connect to the computer, restore it to factory settings. Restoring it is listed as step three. I left the restore article normal in case you can get it to connect with just a simple reset.

1st reset

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

2nd RECOVERY MODE
Connect your USB cable to the computer without the iPod connected at the other end.

Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.

Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.

If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPod and repeat steps 3-6.
Because you must restore the iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available)


RESTORE Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPod touch to your computer. Select your iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up

If none of this works and your iPod is still under a year old I would call apple. Make sure that you inform them of the trouble shooting you have already done though. They can tend to assume people don't do trouble shooting. GOOD LUCK