Question about New Bright 384 Holiday Express Animated Electric Train Set

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I have a Limited Edition 1996 New Bright Holiday Express animated train set #380. I believe I need a new t-connector. The rest of the power pack seems OK, but the part that clips to the track is not making a good connection anymore. What can I do to make the train run again before next Christmas? Thanks.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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zaldyboy01
  • 293 Answers

SOURCE: No power to track and/or train. Power to Holiday Express Train

Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

Posted on Nov 27, 2009

Testimonial: "Thanks for your help. David"

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  • 14 Answers

SOURCE: Where can I buy a track clip for my New Bright

http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Posted on Dec 16, 2009

  • 14 Answers

SOURCE: I believe my New Bright Holiday Express train set

Yes they do. I have the #380-2 Water Tank car (and the other 4 that are available) They run and operate just as the other cars do.

Posted on Dec 16, 2009

Testimonial: "Thanks for the quick reply. This will really help!"

  • 14 Answers

SOURCE: New Bright Holiday Express Animated Train - figures do not move

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Posted on Dec 16, 2009

  • 1 Answer

SOURCE: Holiday Express Train Set

We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.

Posted on Dec 19, 2009

Testimonial: "Thank you! Now... how do you keep it on the track? :O)"

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1 Answer

New bright greatland holiday express train


Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Nov 25, 2013 | New Bright 384 Holiday Express Animated...

2 Answers

Need train transformer model #APX663004


mcdevito75 here, Contact New Bright online at www.newbright.com for the transformer. Hope this helps. I didn"t see a telephone number at the site. Sorry.

Jul 13, 2010 | New Bright 384 Holiday Express Animated...

2 Answers

Instructions for the New bright 384 holiday express


Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...

Dec 15, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

I have a new bright animated holiday train from a garage sale and I think I am missing a power cord


You should have a 3 pieces to provide power....

1. A track connector box. Looks like a "T". It slips under the track to make the track power connection. The transformer plugs into it (2 pin Molex type connector) and the command console (has an RJ11 telephone jack type connector on it)

2. A large square transformer. One end plugs into the wall and the other into the track connetor box.

3. The Command Console. Has the on/off button, forward, reverse, mute, sounds and speed contol on it .. has a connector that looks like a telephone plug.

Unfortunately... DO NOT look to New Bright for missing or non working parts. New Bright does not offer repair or replacement parts for thier products. :-( ....

Dec 10, 2009 | New Bright 384 Holiday Express Animated...

2 Answers

I need the controler for the SantaLand Musical Train Set


New Bright offers ONLY a 60 day replacement warranty after which there are no parts or service avaialble for this train set.

I would contact New Bright about a replacement or take it back to the store where you bought and select something other than New Bright products.

http://www.newbright.com/

Dec 02, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Where can I buy a track clip for my New Bright


http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Nov 28, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

New Bright Holiday Express Animated Train - figures do not move


Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Dec 22, 2008 | New Bright 384 Holiday Express Animated...

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