This error mean : paper jam (location) it mean a non specific paper jam occored
follow this step to fix:
1. remove jammed media fro the specified location
2. verify the paper tray is fully closed
3. inspect and/or replace the feed and separation roller
4. ensure there is no obstruction on the path, such as a torn piece of paper
5. open and close the top cover to clear the messaage
6. check sensors andflags for proper operation
i hope this helpful
thanks for using fixya
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