Error 388:
DefinitionThere is too much noise on the line
for a valid connection between two fax machines to complete. The noise
problem might go away over time.
SolutionRetry
the fax reception at a different time when telephone line conditions
have improved. Call the telephone provider if line conditions fail to
improve.
Error 403:
DefinitionDuring a V.34 transmission, the
local machine is unable to connect (handshake) with the remote machine
and is consequently unable to send a T30 frame. This occurs when the
line is disconnected or if line conditions degrade during the session.
Solutions
-
Remove any pass-through devices from the phone line, and then try the fax again.
-
Confirm that the fax/phone cable is no longer than required, and that
it does not pass near unshielded electric motors such as fans, heaters,
or household appliances.
-
Try to send the fax at a different time when telephone line conditions have improved.
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