Hi,
If the flash is not functioning, then the Camera flash may be turned off or ot is set to Auto and will only flash when the taking pictures in poorly lit environments. To turn on the flash so it works regardless of the lighting conditions, press the flash button on the Camera until the Forced Flash icon appears on the LCD screen. The flash button on the Camera has a lightning bolt symbol on it.
If the Forced Flash setting is already enabled and the flash is still not working, then the issue may be due to another camera setting. Even if the Forced flash setting it enabled, the flash will still not work in the following settings.
When shooting movies.
When shooting in the Twilight or Handheld Twilight mode.
When shooting with the Burst or Multi Burst mode.
Shooting with the Fireworks or high sensitivity mode. (ISO)
Following the above steps should resolve the issue. However, if the issue persists try resetting the Camera back to factory settings and specifications.
Try power resetting the Camera to check if it resolves the issue. To power reset the Camera, turn off the Camera and remove the battery pack. Press and hold the power button for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery.
This should resolve the issue.
Thanks for using FixYa.
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