http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=51099&system=DS&locale=en_US
Another
option would be to contact our Consumer Service office and have a tech
troubleshoot the issue right over the phone. You can reach them at
1-800-255-3700. They are available 6am-7pm Pacific Time, seven days a
week.
- ISP
- Router (brand and model number)
- Modem (brand and model number, if any)
- What troubleshooting steps have been attempted from the online troubleshooting presented here:
http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=51099&system=DS&locale=en_US
Another option would be to contact Consumer Service office and have a tech troubleshoot the issue right over the phone. You can reach them at 1-800-255-3700. They are available 6am-7pm Pacific Time, seven days a week. dw
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