When I try to print documents, it says my printer is offline. When I go to the Control Panel and click 'Use printer offline' and then click 'Use printer online' the green check mark comes back on but still says offline. How do I get it back online?

• Make sure that the printer is powered on.

• Pull up 'My Computer' then click on 'Control Panel'. From the Control Panel, click on 'Printers and Faxes'. You will then see a list of Printers connected to the PC.

• Delete pending print jobs to make sure that the correct document will be printed later and for you not to waste paper. Double click on the printer that you want to use, and a window will appear showing you a list of pending print jobs. Simply click on 'Cancel All Documents' from the 'Printer Menu'.

• After you have deleted all pending print jobs, right click again on the printer icon and choose 'Use Printer Online'.

• Try printing a test file, if it doesn't work the first time, reboot the PC.

***If you need any technical help on printer then you can reach at here

ssue: ERROR: Printer is offline.
Solution: Set printer from Offline to Online

Set Printer Online If the printer is set Offline, an error message will appear and the print job will not complete.

1. Open Printers folder:
   
   Windows 7 users: click here.
   
   
   For Windows Vista
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
     
   For Windows XP Home Edition
   
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
   
   For Windows XP Professional Edition
   
   • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
   
   For Windows 2000/Me/98
   
   • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
   
   
   
2. Right-click your printer's icon and select 'Use Printer Online'. The document will print.
   
   
   
   
3. If the document does not print and the job remains queued, a printer icon will appear to the left of the time on the Windows taskbar.
   
   
   
   
4. Double-click on the printer icon to open the 'Printer' window.
   
   
5. Click on the document title below the 'Document Name' column.
   
   
6. From the 'Document' menu select 'Restart'.

1. Click the start icon, then click Devices and Printers.

2. Right-Click the printers icon and select See what's printing in the dropdown menu.


3. In the next screen click the printer tab. Use Printer Offline will have a check mark to the left of it. Click Use Printer Offline.



4. Close the window. The printer will now be used online.

First, make sure that the printer is properly connected to the computer and it's turned on.

Go to Control Panel > Printers > right-click the printer icon > select "Use printer Online".

Make sure the clear the pending documents on the queue before trying to print a test page.

Thank you for using FixYa!

try reinstalling all drivers,, and cancell all prints. before.. take an test print from , control panel ---printer-- print a test page..

Go to Control Panel- Printers
Right-click on your printer and click on Use Printer Online.

Hope this helps!

First of all basics:
1. Make sure printer is switched on and connected to computer.
2. Go to Control Panel and then Printers and Faxes. Double click the icon for your printer. When box appears click on Printer then make sure that "Use printer offline" is not checked. If it is, left click to uncheck this option.
3. If there is a queue of documents waiting to be printed then again click on Printer and click on Cancel all documents. This should clear the backlog. Restart the computer and follow step 3 again to make sure the print queue is empty before attempting to print anything.

Hi,
perform the syeps below if you are using XP Operating SystemL
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

Delete any previous document, then click on control panel. then go to printers and other hardware, then go to printers and faxes, right click on the printer icon, then click where it says set as default printer, click where it says printer offlline and your problem is be solved!

Hi, there is a possibility that the printer is set off-line or there is a pending print job that was stucked in queue. To check that please go to printer & faxes, right click on the printer icon (your printer), cancel all documents and click yes. Then right click again on the printer icon then select use printer on line. Try printing. If issue still present, restart prinrt spooler services. To access print spooler, goto control panel then administrative tools then select services. Scroll down the vertical scroll bar until select print spooler. Open it then click on stop then start. Try printing again.

Tirzo

hi,

follow the steps:

>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.

if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.

Thanks and regards,
Agnel