Geotrax remotes work..trains wont go. I have cleaned contacts..new batteries...and cleaned axles

Tried smacking the train on the concrete, didn't work. Then I smacked one side, then the other, the wheels started turning like a charm. Getting the train set up for my 3 year old grandsons visit. One happy grandma right now.

from experience, is there hair wrapped up around the wheels? Otherwise, I would test the batteries. sorry not much more help on this.

According to the Instruction Manual it requires 6 AAA batteries, you will need a Phillips screwdriver to access the panel where you must replace it.
The remote controller and the engine need batteries.
Engine
• Locate the battery compartment on the back of the Engine. • Loosen the screws in the battery compartment door with a Phillips screwdriver. Lower the battery compartment door and insert three "AAA" (LR03) alkaline batteries. • Close the battery compartment door and tighten the screws with a Phillips screwdriver. Do not over-tighten. • If this product begins to operate erratically, you may need to reset the electronics. Remove the batteries and replace them in the toy.

Yes! Thank you! Holding the remote in forward and running the train over and over worked! It took me a few tries, and finally I did it for about 30-40 seconds continuously, and it worked!!!! Thank you!!!

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets **** and hitting it will get it going. All three engines are working now.

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets stuck and hitting it will get it going. All three engines are working now.

I assume you have batteries in the engine. If the engine light comes on and the remote makes noise, the engine motor may be stuck. Try hitting the side of the engine against a hard surface, which may get the motor moving. I had this problem with 2 engines and fixed both of them.

Clean the terminals in the remote and at the end of the battery,also inside the battery compartments that holds the battery in the charger and the the train itself. i hadn't used ours for 10 years and hadn't realised that we had left the battery in the train and the 9v battery in the handset. Tried charging it and nothing, but once i had cleaned all terminals of the green residue that had built up, it charged fine and the train ran for 45 mins before needing a recharge.

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets stuck and hitting it will get it going. All three engines are working now.

The wires will have pulled off the circuit board inside.

Remove screws (force a hex driver in there) and solder wire back on.

Train surgey (geddit) is very fiddly. Have a drink first! ;-)