I need the plastic housing holding mixer wired and male plug. Where can I find this part?

Hi,

This sounds like it's a portion of the whole product. If you want that, you might need to arrange an order through nuwave or one of it's manufacturer partners that focuses on the plastic enclosure tha that you've mentioned. If that does not work, then you can reach out to a commercial kitchen product distributor to help with find the part. To find one, you can check on the back of your kitchen product boxes . They sometimes show a "distributed by" phrase in those areas.

Thank you.

Undo two screws under the base which holds the entire top portion. The base and motor section should now separate. Remove the tilt lock from the tilt shaft, it needs to have two plastic tabs gently eased apart to slide off, there is one screw under here. There will now be three exposed philips screws on the underside with two more under plastic plugs nearer to the front of the mixer. Remove the two larger plugs to expose two more philips screws. These 5 screws hold the case together with a moulded clip at the front of the front of the mixer. ( Tip: a bead of hot glue on the plastic plug gives something to pull on with pliers, and not damage the plug)

If the motor shows continuity (Yellow and Blue wires), then you don't need to replace the heat protection fuse. Check the small circuit board in the plastic housing with the wires going in. Use your ohmmeter across the small 220 mfd capacitor to see if it is shorted - which was the problem with my daughter's VSM700. Replace with any small 200UFD capacitor that is over 10VDC and orient the cap so the negative lead goes to the half moon of the silkscreen on the top of the PCB.

You need to take the back cover off and then split the gear cases to find the mechanical reason why the lever is stuck. Take the motor off the pedestal, remove the planetary and undo the 9 screws that hold the bottom gearcase to the top housing. You will need to unplug the white and the black wires from one side of the speed control plate.

Hi Victoria. There is internal damage in your mixer's transmission. The unit needs to be serviced, and repaired.

Here is something you can try on your own. Unplug the mixer, remove the single screw that holds the silver band. There are now 4 screws that hold the top cover, remove them, and then the cover.

At the top-front of the mixer you'll find the transmission housing. If this housing is made of plastic, check it carefully for cracks in the housing or near its screw holes. If you find any cracks in this housing, you have found the source of all trouble.

Although Kitchenaid advertises "All metal transmission", the truth is that they use a cheap plastic part to support two of the most important shafts in your mixer. This cheap plastic part will fail at some time when it's mixing cookie or bread dough. When it fails the gears and shafts jump out of position and major damage occurs. This is why it was listed on Craigslist. The previous owner wanted to get rid of it.

Kitchenaid's replacement housing is made of metal. Kinda makes you wonder...

Unless you're mechanically adept, you either need to fix it, or get rid of it. If you're not up to the task of repairing it yourself, then take it to a small appliance repair place for an estimate.

If you're looking for a new mixer, go to consumersaffairs.com and search for a make and model of the mixer you're considering and read the actual customer reviews.

Kitchenaid is not what it once was. Steer clear.

If this solution has assisted you, please rate it. Good luck! ricardok45

Hi. You have experienced the problem that many hundreds of kitchenaid mixer owners have. No doubt your mixer began having problems while you were mixing bread or cookie dough. Kitchenaid advertises that these mixers can handle these types of dough, the brutal truth is they cannot, for one very important reason. The cheap plastic transmission housing has failed, and as a result has caused damage to your mixer's transmission.

This cheap plastic part supports two of the most important shafts and gears in your mixer and has no business being installed in a high priced mixer. Heavy doughs place enormous stresses on these gears and shafts and this plastic part is not up to the task, Kitchenaid knows this of course, but refuses to issue a recall notice.

If your mixer is still covered by warranty, call Kitchenaid's so-called customer satisfaction dept. and demand a mixer replacement with a METAL transmission housing.

If out of warranty, unplug the mixer and don't use it. Remove the silver band from around the head of the mixer, then remove the four screws that secure the cover, remove it. At the front top of the mixer locate the transmission cover, if it's made of a shiny metal, you're in luck. If it's made of plastic, examine it carefully for cracks around the mounting screws or anywhere else on the housing. If you find cracks, you have found the culprit that has caused untold internal damage to yoúr mixer

If you are up to the task of repairing it, go to the kitchenaid.com website and do a search for your model's parts catalog. Download it, it will help with the disassembly and reassembly of the mixer.

You'll need to remove virtually all of the old grease. Remove the trans. components and wipe them clean, in order to correctly assess damage. When you determine which parts need replacement, you must insist on a metal housing when ordering parts. Try mendingshed.com for parts. You can also order parts from Kitchenaid...Just be prepared to wait at least a month for them to arrive from Kitchenaid! "For the Way It's Made"?

Finally regrease with Chevron FM ALC EP-2 a Food Grade lube.

Be sure to tell the people at Kitchenaid what you think of their cheap plastic housing!

If this solution has assisted you, please rate it. Good luck! ricardok45

Hi. Your problem probably lies in the plastic transmission housing. This cheap piece of plastic has no business in a high priced mixer, as it has two important shafts that depend on the integrity of this housing for their bearing seats

Remove the top cover from the mixer. At the front top of the mixer is the trans. housing. Examine this housing carefully for cracks. If you find cracks, then you have new damage inside the mixer. If, when you replaced the three gears, I suspect that you did not discover the cracks in the trans. housing and reinstalled it after you replaced the gears, or you may have missed internal damage from the first breakdown.

When this cheap plastic part fails, it can destroy the worm gear, it's bearings and the bearing seats and possibly more.

Kitchenaid's replacement housing is made of metal. Kitchenaid markets these mixers saying it can handle bread dough. The ugly truth is they cannot!

You must open the unit up, remove and save the grease if it's relatively new. You must check every moving part in the mixer's transmission. You have to remove grease from these parts in order to find the damage. When you have the unit repaired, sell it!

I had the same problem with my mixer. I replaced all of the broken parts, and sold it. Since then, I bought a used Hobart N50 ( 5 quart), and an A200 (20 quart) mixers, both of which are commercial mixers. Both of these can handle heavy dough and they do so with ease.

Kitchenaid, to this date, have refused to recall these trans. housings, even though thousands of these cheap plastic housings have failed. Good luck with this saga!

If this solution has assisted you, please rate it. ricardok45

On the underside you will find four small plastic plugs that are almost flush with the housing. There are philips screws underneath those plugs.

Hi. Don't try to use the mixer anymore, and don't take the planetary off as the problem isn't there. If your mixer is still under warranty, call Kitchenaid, they are good at responding to mixer failure if it's under warranty.

If you're out of warranty remove the single screw to take off the silver band near the top of the mixer. The screw is at the back of the mixer. Next, remove the 4 screws that hold on the top cover. Remove the top cover and locate the transmission housing (it will be a black/gray plastic humpy looking thing) near the front of the machine. Look for cracks in this housing. you can do this without taking it off. If It's cracked, you have found the first problem, and it's a problem that many Kitchenaid owners, including me have had. This plastic transmission housing has no business being in a machine that you paid top dollar for. Their replacement housing is now made out of metal.

A word of warning, and customer service won't tell you this. As managment at Whirlpool Corp. told me. Even if my mixer was out of warranty. they may have repaired it for free, if only I had not taken it apart. So if you've found a cracked Trans. housing, put the cover back on, put the silver band back on and call Kitchenaid customer service. Tell them about your problem. Don't tell them that you took the cover off. They will tell you that because you are out of warranty, all they can do is refer you to one of their authorized repair centers.

If you take it to the repair center, ask for a quote, they will look at it and see the cracked trans. housing, then they will take the housing off and find that the worm gear has been destroyed and possibly the shaft bearings too, they may also find that the bearing seats have been damaged (as in my case). They will tell you about the damage and give you a quote about how much it will take to fix it. Then is the time to contact Customer Service again and demand to speak with a supervisor and tell him/her about the cheap plastic housing and the damage IT caused. Tell them that you want to be reimbursed for the damage caused by this flimsy part. They will argue with you. Ask to speak with management.
If they refuse, contact me at [email protected] and I may be of further help to you.

If you have found this solution helpfull, please rate it. Good luck!...You're going to need it ricardok45

Remove the philips screw at the back of the head, and remove the name band. This exposes the 4 screws underneath. Unplug mixer. Remove the 4 screws and lift the top off of the head. Switch and motor are right there. Gently remove the 4 wire plugs, after marking them. Unscrew the 2 screws holding the switch down and lift out the switch.