The washing machine isn't completing a cycle. It won't spin or drain or complete a sports wash, but ends the cycle after 2 minutes. The washing machine is less than a month old and is definitely not over-loaded (only a bath mat).

I would replace the pump impeller first!

hi
unfortunately the programmer is faulty

Here are some basic troubleshooting steps you can follow to help you determine why your washing machine won't drain:

1. Check the drain hose in the back of the machine and make sure it isn't kinked or flattened.

2. If it spins but won't drain, there could be a piece of fabric stuck between the inner and outer tub, or even the drain hose or pump itself. The farther into the machinery a clog goes, the trickier it can be to remove. It could also be a faulty timer.

3. Are clothes soaked at the end of the wash, even though it appears to go through the spin and drain cycles? Worn or loose belts could be the culprit.

4. When the spin cycle starts, do you hear a humming noise? It could be a faulty or jammed impeller pump.

For more suggestions on troubleshooting and fixing this issue, check out Washing machine not draining. I hope this helps!

if you machine is warranty you must call to the whirlpool, and get the assistance via online chat. However you must wait about 180 seconds since you did the command STOP, and stop the motor, fi the water level is higher must be drain before the latch door unlock.
2) if do not obey press and hold END OF CYCLE, wait about 10seconds
3) reset the machine unplugged from wall by 45 minutes, and then plug again, and turn on and unlock the door

God bless you

Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101


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Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing Machine not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Apparent malfunction in the timer circuits. Specific Component replacement not available.

Did you get an answer/solution

The most common cause of machines stopping mid cycle is not draining. Your machine should have a filter behind the kick plate at the bottom.
If this is not the case please post back for further assistance.

I got exactly the same problem and I changed the lock door and everything worked.