Cannot print,always shows out of paper, it does not take paper from cassette1(inside cassette)

print one page and paper jam the next one

Hi mani4u58,
After the print,does the alarm indicator show?
Are the papers loaded and aligned in the correct way in the printers cassette?Please align them well and also note that the cassette can hold only around 250 sheets at a go.Remove the cassette completely when loading the papers and after paper load,insert the cassette as far as it can go.Does the printer feed paper correctly?If not,there may be a paper jam.To clear the jam,open the front cover by pulling it towards you.Remove the cartridge and inspect the compartment.Also make sure the orange adhesive tape around the cartridge is full removed to free its connections.You can also unplug the printer and leave it for a while and then plug it back to clear jam.


Hope it helps.Thanks!

It may be that, if it's not the tray allocation settings causing the problem, some printer maintenance will fix this. I had this problem, after I had only had my MX870 a couple of months. Suddenly, it would not print from the cassette even when printing to standard A4 plain paper. Nor would it print from the cassette even when I changed the printer settings from 'automatic' tray selection to print always from the cassette. After seeing something online, I then ran some of the MX870 maintenance applications, first 'Cleaning', then 'Print Head Alignment', and finally 'Roller Cleaning' for the cassette rollers (for which you have to remove all paper from the cassette). The problem has been solved (at least for the moment).

Make sure the cassette is pushed in all the way and it has paper in it. Then go back and open and reclose everything you did before the jam.

This printer is a little picky about the paper cassette, lift the printer while you insert the cassette all the way in, also open the front door and pull out he toner/drum unit and check for paper inside, write back if the error doesn't go away...

Perhaps there is paper still jammed inside the printer that you cannot see (or little bits from a previous jam)

1) Turn off the power
2) Disconnect the power cord and USB cable
3) Open the rear cover and see if paper is jammed inside the cassette area. Gently remove any paper and make sure no little bits of paper are left inside
4) Open the scanning unit (printer cover) and check that no paper is stuck internally. Be careful not to touch the components inside the printer.
5) Reattach the power cord and USB cable
6) Power On and retry your print job

remove the cassette and set the paper cursor to A4 and check ..........

remove the cassette you can see two or 3 roller down the printer clean that roller and try.....

Hi mate,
Prior to your issue i may enlighten you with this source.
Technical Infomation 0105/0101/0102/0103/0201/0202/0203/0204 Jam Code: Paper lint adheres to surface of vertical path roller



Description
Since a type of paper that can easily generate lint was used, the paper lint adhered to the surface of the vertical path roller and decreased the paper feed performance of the roller, causing the jam code "0105."
Depending on paper sources, the following jams occur.
- Cassette 1: 0105 (registration sensor PS9 delay)/0201(cassette1 retry sensor PS10 stationary)
- Cassette 2: 0101 (cassette 1 retry sensor PS10 delay)/0202(cassette 2 retry sensor PS11 (cassette pedestal) delay)
- Cassette 3: 0102 (cassette 2 retry sensor PS11 delay)/0203 (cassette 3 retry sensor PS1 (cassette pedestal) delay)
- Cassette 4: 0103 (cassette 3 retry sensor PS1 (cassette pedestal) delay)/0204 (cassette 4 retry sensor PS2 (cassette pedestal) delay jam)
To prevent this, a vertical path roller to which paper is hart do adhere was used for the following machines (the color of the roller was changed from black to gray).
- iR2230 120V THF03592 and later/120V TW SHD00033 and later /220V CN SHC01553 and later/230V EUR THG02606 and later /230V THH00339 and later
- iR2270 120V SLH28893 and later/120V TW KJN00097 and later/ 220V CN KJL00763 and later/230V EUR KGL54733 and later/230V KGM03613 and later/230V CA SLF02281 and later
- iR2830 120V THK01045 and later/220V CN SHE01035 and later
- iR2870 120V SLG13303 and later/120V TW KJR00054 and later/220V CN KJP00589 and later/230V EUR KGD13135 and later/230V KGE00333 and late/230V CA SLD00411 and later
- iR3530 120V THL01319 and later/120V TW SHK00085 and later/220V CN SHH00829 and later/230V EUR THM01596 and later/230V THN00209 and later
- iR3570 120V SKV61037 and later/120V TW KJU00760 and later/220V CN KJS00928 and later/230V EUR KFW21901 and later/230V KFX02555 and later/230V CA SKT01761 and later
- iR4570 120V SKU23728 and later/120V TW KJX00122 and later/220V CN KJV00690 and later/230V EUR KFQ15439 and later/230V KFR02186 and later/230V CA SKQ01030 and later Field Remedy
When the symptom occurs with the machine without the foregoing serial numbers, replace the vertical path roller.


Kindly rate me !!!!!!!!thank mate.

Go to the setting and the change the first try paper size.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745