SOURCE: Won't turn on - I hit the power button on my
Usually when you have what i would call a power lock out. you must remove the battery and wait a few minutes and put it back in, and it usually fires up. Most electronics have these problems. If you are 100% sure the unit is charged with a green light, or no light at all, and you pressing of the top button does not turn it on then remove the back, it is very easy. You can lift it up with your fingernail. If new and faint of heart, under warranty, and all, then make that phone call. Otherwise, you must attempt to remove the connects to the big grey squared battery for a moment, which is said to be easy to do and the battery easy to replace. Look for instruction on the removal on YouTube, or other sites. However, I am more than sure this will solve the problem, unless it has been in liquid, a power surge, dropped, or in excessive heat or cold, or touched by some with "bad karma" for electronics (just kidding). hope this helps.
SOURCE: My Cruz reader will not
My mom's did the same thing. Try holding in the reset button and the power button at the same time for 25 - 30 seconds. release them both when you see the Cruz boot screen appear. It should be fine after that
SOURCE: CRUZ will turn on but only to the start
Have you updated the firmware? You can do so buy download it here and following the instructions. When updating the firmware you will lose any information that isn't stored to your memory card. Now the firmware itself doesn't address anything that you're describing, however it is an easy way to revert it back to a factory state. You will need an external memory card to update the firmware and all you have to do is follow the instructions on the site that I linked to above.
Prior to updating the firmware I suggest you unplug the battery. You can do this by gently prying the back off, which can be done using your fingernails and slowly working your way around the device until all the clips have been unhooked. The plug you're looking for is the one shown below in the lower left corner of the device just left of the battery (the big gray thing). It's the white plug with the red, white and black wires coming from it. Use a small screw driver or tweezers to work the plug loose as you don't want to exert to much force on the wires.
Leave it unplugged for 5 seconds before plugging it back in. Then continue with the firmware update.
The overall process is pretty simply even though it might sound intimidating. If you have any more questions let me know.
Hope this helps
Ray
SOURCE: I "signed off" my Borders
you need to contact Borders and talk to the support staff. there should be a phone number in your reader when you try to contact them.
SOURCE: My Android Cruz Reader R101
This sounds similar to something that happened when I tried rooting my android phone. If it's the same thing, that means you will need to go to recovery mode and install an update.zip package that you can find somewhere online for it. It's because the code for what's supposed to happen after that screen is overwritten and it doesn't know where to go.
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