Camera whirrs and will not take pictures, only a blue screen with the error 5e02 on the screen. Camera whirrs and will not take pictures, only a blue screen with the error 5e02 on the screen.
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The sound your camera is making, is probably the slipping from the gears, grinding them down, because something is blocked. Even when you can't see any blockage. Please don't leave the battery in, to avoid more damage. Contact a certified Olympus repair centre, or visit your dealer with the camera.
First step to trouble shoot. Connect a low voltage ohm-meter to the battery contacts inside the camera. Try to turn camera on. If you get a reading, write down the number of ohms. If possible, compare this with a brand new one, if store will let you. Or call the USA distributor. If ohms number is way low, you have problems inside the camera. If number is normal, the battery is no good.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Don't want to get your hopes up too high, but here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $83.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
I just called technical support and they told me the camera has an internal problem. You have to call them if your camera is still under warranty and send it to a repair center.
Camera whirrs and will not take pictures, only a blue screen with the error 5e02 on the screen.
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