Why does my dell inspiron 1501 freeze on the welcome screen?

Hi,

Try to go to Safe Mode by reseting the computer then tapping F8. If your able to acces safe mode follow these instructions:

1. Go to start then click on RUN
2. Type msconfig
3. go to services tab, click hide microsoft services then click disable all
4. reboot the computer and see it it will go to normal mode. It you will be able to boot to normal mode it only means that one of the isntalled software is preventing windows to load
5. if still cant boot you neet to reformat the system


Thanks for using Fixya.