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Posted on Jan 24, 2011
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I forgot my family passcode and the answer to the secret question on my xbox 360 what should i do?

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Nikki Mclean

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  • Posted on Jan 24, 2011
Nikki  Mclean
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Hi aureliogovea

Please everyone that comes across my info take a few seconds of your time to rate my solution which you can select at the bottom of my answer Was this solution helpful? YES or NO :)... As i have taken time to answer your question the best i can Thank You......



If children use your Xbox console, you can set a pass code to control access to features and options. Because Family Settings exist for both the console and for Xbox LIVE accounts, you can set pass codes for both.
Here you can learn how to:

Set an Xbox LIVE Pass Code
When you set an Xbox LIVE pass code for your profile, anyone who wants to use that profile will need to enter the pass code before signing in to Xbox LIVE.

To set an Xbox LIVE pass code:
  1. Go to My Xbox and open your profile.
  2. Select Manage Account, Xbox LIVE Pass Code.
  3. Enter a four-button code using the X andY buttons, triggers, bumpers, and directional pad on your controller.
  4. Confirm your code by entering it again.
To reset your pass code, repeat this procedure at any time. (You will have to enter your original Xbox LIVE pass code before you can create a new one.)


Set a Family Settings Pass Code
When you create a Family Settings pass code, anyone who wants to change family settings on your console will need to enter the pass code first.

You can also use your Family Settings pass code to override game and movie settings if you (or those with whom you share your pass code) want to play games or watch DVD movies that your console settings normally block.
For example, you could give the pass code to your 18-year-old so that she can watch R-rated movies that your younger child is not allowed to see.
To set a pass code for your console:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Select Set Pass Code.
  4. Select Pass Code, then enter a four-button code using the X and Y buttons, triggers, bumpers, and directional pad on your controller.
  5. Confirm your code by entering it again.
  6. Choose a pass code reset question.
  7. Select Pass Code Reset Answer and enter your answer using either your Xbox 360 controller or a standard USB computer keyboard plugged into a controller port on your console.
  8. Select Done from the Set Pass Code screen, then select Done once more from the Console Controls screen. When prompted, select Yes, save changes to put your new settings into effect.
To reset your pass code, repeat this procedure at any time.
Reset a Forgotten Pass Code
To reset your pass code after you've forgotten it:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Enter an incorrect pass code.
  4. You'll be told that your pass code is incorrect. SelectReset pass code.
  5. You'll then be shown your pass code question and asked to answer it.
  6. Set a new pass code, following the directions in the previous section.
If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).


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2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 27, 2011

SOURCE: Forgot password to unlock family settings on xbox 360?

how the hell do you do it i cant find the device setting

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Mykel_N

Mike Neath

  • 315 Answers
  • Posted on May 27, 2010

SOURCE: Forgot password to unlock family settings on xbox 360?

I've managed to come across this from someone who called microsoft with the same problem (it seems quite common)
Go into settings Console settings Then device settings (The one with the blue screen)
Then go:
left trigger, right trigger, x, y, left bumper, right bumper,
left with left stick, up with left stick, right with left stick, x

If you have trouble use the pad instead of stick, but I could only get the stick to work..

I hope that helps

Regards
Mike

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  • p.p1 {margin: 0.0px 0.0px 10.0px 0.0px; line-height: 19.0px; font: 14.0px Helvetica} p.p2 {margin: 0.0px 0.0px 20.0px 0.0px; font: 14.0px Helvetica} span.s1 {color: #006400}

    Navigate to to "My Xbox."

    Choose "System settings."

    Choose "Family Settings" if you do not subscribe to family pack and choose "Family Center" if you do subscribe to family pack.

    Choose "Set pass code."

    Choose "Pass code." Using the X and Y keys on your controller, input a four-digit pass code.

    Input the four-digit pass code again for confirmation.

    Select a code-reset secret question.

    Input the secret question answer. This can be done by either using your computer keyboard or the controller.

    Choose "Done."

    Choose "Yes, save changes."

  • 136helpful
    8answers

    Forgot password to unlock family settings on xbox 360?

    I've managed to come across this from someone who called microsoft with the same problem (it seems quite common)
    Go into settings Console settings Then device settings (The one with the blue screen)
    Then go:
    left trigger, right trigger, x, y, left bumper, right bumper,
    left with left stick, up with left stick, right with left stick, x

    If you have trouble use the pad instead of stick, but I could only get the stick to work..

    I hope that helps

    Regards
    Mike
    5helpful
    2answers

    I dont know where to find my secret question for my xbox 360

    If you go to the Hotmail website you will see 'Forgot your password?' link under where you would normally enter your password.

    From here you input your e-mail address, the security code generated and the next section will give you 2 options on how to reset your password :

    Use my location information and secret answer to verify my identity
    or
    Send password reset instructions to me in e-mail

    If you know your secret question you can input in there and hopefully you can then reset your password.


    If not then you'll have to e-mail Windows Live customer services regarding this situation and they'll probably ask obscure questions like :
    - If you have MSN messenger contacts and if so who are they
    - If you've used an Xbox 12 Month Prepaid Card what is the Serial number
    - What were your recent emails, recent contacts via email etc,
    - IP Address when logging in to the account or of your 360.
    Not finding what you are looking for?

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