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Posted on Jan 22, 2011
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I just purchased an xbox kinnects bundle. I was doing the set up and it asked if I wanted to update so I said yes. Then the xbox turned off and will not turn back on. Please help!

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Sharon Birch

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  • Posted on Jan 22, 2011
Sharon Birch
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Have you tried unplugging the power connector on the back of the Xbox, wait 30 seconds then plug it back in. try turning it on.
It's pretty much a pc in a different box, always worth trying disconnecting from the power and reconnecting, then trying again.

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  • Posted on Jan 22, 2011
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Yikes...I would check to see if the power plug did not come off the xbox, then check the outlet to see if it's working, I would then remove the xbox kinnects bundle, then turn the xbox to see if its working.Then start allover. Good Luck!!

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How to connect your Xbox 360 to the internet

Hello,

In this guide I will go over how to connect your Xbox 360 to the internet either via wired or wireless connection.

Wireless Connection

*For a wireless connection you need a wireless access point(router) and either a Xbox with built in wifi adapter or purchase a xbox wireless adapter*

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If you do not see your network, select "Advanced options" then select "Specify unlisted Network" then enter your network name.
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Enter your wireless network security key. It may prompt you to update your console, select yes.

Wired Connection

*For a wired connection you need to use an Ethernet cable and plug one end into the back of your xbox and the other end into your router or cable modem.*

-Turn on your xbox and go to "My Xbox" then go to "System Settings"
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-Select "Test Xbox Live Connection", afterwards it may prompt you to update your console, select yes.

Now, you are connected to the internet and can enjoy xbox live.

Regards,
G33k


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If problems continue it is because there is a problem with the kinect sensor. Having the kinect automatically turn off has become a common problem for many users. Try returning your sensor to the place of purchase and get a new one. Seeing as it is a known problem the store will likely understand and give you a full refund.
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No, it is not absolutely necessary although it is helpful if any updates are available for the Kinect.
-Zach
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Conect your xbox to your internet and update it. xbox needs to update every few months to get the new stuff in it.
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I just purchased an xbox kinnects bundle. I was doing the set up and it asked if I wanted to update so I said yes. Then the xbox turned off and will not turn back on. Please help!

If the solution that was posted earlier did not work then you should call xbox support Here is the #



Page Content Call Us Phone assistance is available.
  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time
Phone numbers
  • Toll free: (800) 4MY-XBOX or (800) 469-9269
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
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