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My program CD for PrintMaster Platinum 16 has been lost by my children... I have all other CD's, ie ,install CD, Art CD's 1 & 2... Is there any way to download the program CD without having to purchase the whole set again??
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Updating your Shockwave player will not affect your PrintMaster Platinium 16. You should update Adobe Shockwave Player 11.5.9.620 ie the latest version from Adobe.
Check this link for the step by step way in installing this software but this is for 'PRINTMASTER' PLATINUM VERSION 17 but dont worry its just have the same procedure in installing the 'PRINTMASTER' PLATINUM VERSION 16, this is the link http://support.broderbund.com/fix.asp?isid=44677&prog=1294820935&printer=1
Check this link for the step by step way in installing this software but this is for 'PRINTMASTER' PLATINUM VERSION 17 but dont worry its just have the same procedure in installing the 'PRINTMASTER' PLATINUM VERSION 18, this is the link http://support.broderbund.com/fix.asp?isid=44677&prog=1294820935&printer=1
The install is pretty straight forward. Just start with disc one or disc labeled install cd (or similar) The manual is just guidance and not needed unless you prefer to reference to it. If you do need it you can visit the support section of the Print Master website to download a new copy.
Are you sure it's uninstalled and just not unlisted in "All Programs"?
Go to Computer > C: drive > Program Files >...look for Broderbund or PrintMaster in the list of folders. If you see one, open the folder and look for Printmaster.exe. That will be the program. Right-click on the file, choose Send To and choose Desktop. That will create a shortcut for you.
When you put the Program install disk in follow the prompt but instead of selecting the "Typical" instalation select "Custom". This way the install will instruct you to select the two or one or none Art cd.s. I assume your copy of Printmast 17 Platinum has all 4 cd's?.If not then you will only have installed about clip 950 art etc. instead of 19,000 plus when you install the Art disk 1&2.
The only drawback is that the two art disc's add another 1gb to the hard drive usage.
I hope this helps.
Brian Wright
Contacted Fixya's Support Team (Premium Service). Their proposed solution: be sure to install (copy) the other ClickArt CD art files into the same Art Gallery file folder as PM Plat 17. Have not tried it yet, but makes sense that it would work. Thanks for your help - Fixya later!!
The program should give you a choice of Typical Install, Full Install, and Minimum Install. Choose Full Install, however she may still need some of her discs for some of the art since the program may not load all the art anyway.
Try other CD's that you have and see if it read those or automatically run. If you tried other CDs and they can be read then it maybe you may have to inspect your Printmaster CD for scratches or clean it off if dirty. If your CD Rom doesnt read Any CD at all then maybe it may need a little cleaning inside or that you may need to replace it.
If you are trying to open it outside of the printmaster program, you have to change the format of the document or picture to a jpeg and open it in your photo program. You should be able to open it if you have printmaster installed on the computer that you are trying to open it in.
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