While coffee is moming out,water is coming out as well underneath the machine and the steamer Steamer doesnt work. While trying to use the steamer, i noticed that steam is eveyrwhere. How can i fix this problem . I live in Dubai and I am desperately looking for an agent of Solis Palazzo coffee machine inorder to get my machine service or fix. hope to hear

Open it back up and put it back together correctly.

The espresso portion may be clogged with hard water deposits, and the steamer tube with casein. Run a tank of plain white vinegar a couple of times then run a couple of tanks of plain water to flush the vinegar, Open the steam valve while the espresso portion is running and set the steamer pot under the steamer. Don't be surprised if a long white tube of hard white material slides out of the steamer valve. That's the casein, actually a form of organic plastic.

if the steamer is not been in use for a ling time is possible tha the valve got stuck. You can try to open and close the steam handle repeating that very often while steam get out. if it does not work try to make a cicle of water mixed with salt, just start the coffe maker, warm up and start WITHOUT COFFEE, you repeat that several time to obtain clean water from the fiter, warm up for steam function and start to open-close the steam handle on the right of the coffee maker body. If that doese not helps you must change or repair the rubinet-valve of steamer, apply to assistence.

Hi there
Have you looked into the steamer to see if the things function there?
I suspect that there is something not working. What does the troublshooting say? Look there ;
http://www.generalmanual.com/Kitchen-Appliances/Saeco-Royal-Coffee-Bar.htm
Good luck
Kolbrun

If you open the steam tap while the pump is running does water come out? if so then you might have a blockage in the coffee solenoid or the bottom of the boiler. Do you hear a 'click' sound when you hit the coffee switch? If not the coffee solenoid may not be operating. The most common cause of the problem you are having though, is scale flaking off the boiler walls causing a blockage where the coffee water comes out. Try hiting the coffee switch, opening the steamer and then if water starts pumping out, close the steamer and see if water starts flowing out the coffee group. Do this without the portafilter (coffee holder) in place.
If you do get water flowing trough the group, try backwashing the machine.
If these things dont help then you should take it to an authorised repairer or open up the boiler yourself if you are a handy person and have access spare parts. Good luck, these machines can make a great espresso when in the right hands and working order.

There must be a blockage in that steam pipe, I think you need to dismantle the machine and remove all of the steamer parts off the boiler and look for the cause of the problem. Oftentimes it will be old hard milk that has been drawn up the pipe and gone hard from the heat. Once cleaned out prevention by blowing a large amount of extra steam through it after each use is the solution.

Check the shower screen it might be clogged.

1. Pour in vinegar instead of water. 2. Bring vinegar to a boil but do not run it through the machine. 3. Turn off machine for the machine for an hour. 4. Remove sheath from the steamer. 5. Place tip of steamer into large mug of cold water. 6. Turn espresso machine on and allow vinegar to run through steamer.
Optional: Before starting the process, unbend a paperclip or metal hook (for hanging holiday ornaments) and use it to clear the steamer orifice.
It may take the vinegar a little while to dissolve and loosen the blockage. If the process does not work the first time time, try again later and allow the warm vinegar to sit in the machine longer.

turn on the coffee and let out the steam at the same time it will bring the pressure to the coffee the shut of the steamer.

Try opening the frothing valve by turning the dial and force water through it instead of steam by pressing the middle, coffee button. You may be experiencing vapor lock. Once the water comes through the steamer valve, turn the steamer knob off and release the coffee button. Then try the steamer button with the steamer dial open. This may do the trick.