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The hand controller is stuck in DOWNLOAD mode. Usually cycling the power off and then back on fixes this issue. Is the scope new? If it is take it back to the store and get a replacement (at least get a new hand controller).
The batteries are FRESH I would assume?
Here is Celestron's instructions for fixing these type of problems:
I have also recently bought a Nexstar but mine is a 4SE. Im still pretty new at it myself but from what I understand, the Nexgps software is just the computer software to control the GPS unit from your PC - the same as the NexRemote software. If you dont have a GPS unit you have to purchase it as an extra so the software will only be useful if you have GPS.
The Nextour is just software that allows you to add objects you wish to see that the telescope will take you too in tour mode. Once you have it aligned of course.
I see this post was almost a year ago so you probably know all this by now.
Do you have any problems using the star align? Im really battling - gonna try 2 start align because it doesnt quite know where it is when I do the 3 star align.
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