In the first level while i'm playing in the beach the screen came black and there is no respond i only hear the music

1) File > New > Presentation > Create (new presentation with all default settings)
2) Panel at right: Slide Transition > Modify Transition > Sound = "apert" (fourth in the drop down list)
You should hear a short (~2s) sound at this point, as the effect is "previewed". If you don't hear it, try the "Play" button at the bottom of the Slide Transition panel. If that doesn't work, then OOo is not able to play sounds and you have to fix that before proceeding.
3) Slide Transition > Modify Transition > Sound = "Other sound" > (select your long music file).
You may or may not hear the preview for this, it depends on whether your music file has a quiet leader at the beginning. If the audio starts right away, you should hear it. If the audio starts after 1-2s of silence, you won't hear anything.
4) Click "Slide show" (bottom of the Slide Transition panel) or F5.
You should hear the music start. It will continue to play even after you advance to the next slide (which is the black "End of show" screen. Advance again to end the show and the music should stop.

Hi Saik,
I think problem is caused by unplugging the jack before pausing/Stopping the music.
1) Plug in a headset into the jack
2) Open up a media player (either the MP3 player or any online music)
3) Begin to let the music play.
4) Stop the music from playing after a few seconds
5) Completely exit out of the media application.
6) With the headset still plugged in, wait about 15-30 seconds. (this is so that the media/pandora app task can "fully" stop from running)
7) Unplug the headset.
The phone should now be able to emit sound from the earpiece.

If the above does not work, other methods I have read tell you to plug in a headset & play music. While the music is playing, quickly remove & insert the headset into the jack (not too rough so if doesn't break anything) until you hear the music coming out of the speaker.

Finally, if you still have the issue, try rebooting. Turn off the Phone, Remove the battery completely and reinsert after 30 seconds. Turn on the Phone.

Hopefully that should fix the issue.

Hello! The problem is with your controller cable, the cable that attaches from the in-line amplifier to the bottom of the controller. You can contact [email protected] to receive one free under your one year warranty or purchase one from turtlebeach.com

To test the headset, connect it to your PC and listen to some music. Use the green plug and USB. If both speakers work and it sounds fine, then there's nothing wrong with the headset.
Why don't you contact Turtle Beach directly for help?

Try cleaning pin connectors in game

Connect the headset to your PC and listen to some music (green plug & USB). If the sound plays out of both ears, then the headset is fine.
Why don't you contact Turtle Beach directly for help?

I have the same problem with the TB Earforce Bravo headset.

With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it. [email protected].
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed. [email protected].

Try using the headset to listen to your iPod or MP3 player. Plug the USB plug into your Xbox or PC USB port, then plug the X1 green plug into the Headphones jack on your iPod or MP3 player. Make sure the master volume is up on the X1 (inline volume control box). Play a tune on the MP3 player. Do you hear the music? If yes, the X1 is fine. If no, you should contact Turtle Beach tech support and tell them about it.

honestly mate, i wouldn't even bother.the same thing happened to me, with the multi coloured strips and all, but with the strips i just pressed the scrrn and they didnt show, a week later the screen when black just like yours, but the music was still playing.
But as you said, aslong as it plays music who cares.
i know this isnt really a suggestion on who to wix it, but if it is still in the warrenty i'd take it back to the store you brought it from and get them to replace it(hopefully all the music you had on it is on you computer)
hope that helped