Did you try opening the sound properties page in the control panel...look for the recording tab in sound properties..here you will find sliders for the inputs on the sound card(as for recording)..you may need to set these up also to make everything work properly...there also should be a sound mixer built in to windowsthat you can access by clicking the speaker icon on lower right side of screen(if you have icons enabled)..right click this to open and when you get to the mixer there should be a tab at the top for advanced controls..here you will find the recording controls..make sure the input is turned up and make sure the input in not muted..there should be a box for mute and it should not be check marked
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