The fabric softener (downy) won't dispense. It stays in the section it is poured into. I have removed and cleaned the removal section where the soap/bleach/softener is poured into but it still won't automatically dispense.

Add it to the

• Add soap and fabric softener to the normal washing in the soap dispenser. just like they do with hair shampoo and conditioner

Manually: If you're adding fabric conditioner by hand, be sure not to add it during the wash cycle. The washcycle will clean away much of the softener, so add it during the rinse cycle. Also, try to avoid direct contact with fabrics to avoid stains; instead, pour Downy into the deeper pockets of water.

How to Use Fabric Softener Without Dispenser ' Downy

where do you put fabric softener in the washing machine Google Search

Compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.


Cleaning the detergent dispenser drawer
Remove the dispenser by raising it and pulling it out (see figure below). Wash it under running water; this operation should be
repeated frequently.


Dado

compartment 1: Detergent for pre-wash
(powder)
Before pouring in the detergent, make sure that extra compartment 4 has been removed.

compartment 2: Detergent for the wash cycle
(powder or liquid)
Liquid detergent should only be poured in immediately prior to the wash cycle start.

compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow from the grid.

extra compartment 4: Bleach
! Do not use Hand Wash Detergent because it may form too much foam.

Cleaning the detergent dispenser
Remove the dispenser by raising it and pulling it out (see figure).
Wash it under running water; this operation should be repeated
frequently.


Dado

When you say you've cleaned both parts - have you poured hot water in and seen it actually drain out of the top peice while it was removed from the agitator? Have you poured hot water into the agitator with the top peice removed and seen it drain out of the holes? If not, repeated flushing (of the agitator) and soaking (of the top peice) with hot water as needed until is drains may be required. Until you can get water to drain out of both peices alone, it will work automatically. Once you have the water draining try again with a regular load of laundry and fabric softener. If it still doesn't work...

Since you've cleaned both parts (the non-removable and removeable top portion) of the agitator - it would suggest that the fabric softener dispenser's actuator inside the agitator is not functioning properly. The fabric softener isn't being released in the rinse (or at all really) and as a result of the centrifugal forces during the high speed spin cycle - it is causes the fabric softener to move up the sides of the dispenser and spray out of the top of the agitator onto the rim. This may be caused a mechanical or electrical failure in the washer or washer control. It will continue to work like this until it is fixed - so I suggest that you do not use the dispenser.

You will likely need to have the washer professionally serviced to have it begin working again. You can save the repair costs and either add the fabric softener yourself during the rinse cycle - or use "dryer sheets" in the dryer instead.

Good luck!

Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

Remove the entire dispenser from the machine by pushing down on the catch usually rear left side. Take out the divider from the bleach and fabric softener and clean as much goo as you can get our of there using a toothpick or small screwdriver. Check the tube sections and clean completely. Test by putting it back together and slowly pouring water in the dispenser and it should fill then start draining once the level gets high enough. Stop filling and if level it should empty itself out.
You can help prevent this by diluting the softener in the dispenser without filling to the max.

Some of these models had the fabric softener cup in the top of the agitator but I don't believe this model does .You will have to do it the old fashion way and wait till the rinse cycle starts and open the lid an pour it in.. Or get one of those Downy fabric softener balls for dispensing they work great and you wont have to stand by the washer to try to time it right...Hope this helps GOOD LUCK

Sounds like you have a blockage check/ clean remove dispenser to do

have you dis assembled the dispenser drawer and cleaned out the sections. the top covers slide off their areas standpipe.