Clean the print head/cartridge with Isopropol Alcohol (rubbing alcohol)and Q-Tips, The nozzles, the contacts and all the excess ink that had acummulated around the nozzles. The error message should clear.Run through all the maintenance checks and alignments. If this does not fix it, the print head needs to be replaced about $45-$60 from Canon. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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