Hooveround cv5 two years old. Can get no help from them. has batteries about 6 months old. lights on the joystick work but the lights on the battery charger are off. don't know how to troubleshoot

How old are the batteries? If they are about a year old, they need to be replaced. Weak batteries could also be the problem with the joystick.

7 year old batteries are too old. They will never charge fully. Replace both batteries at the same time.

take the freewheel levers and move them up and down a few times then leave them both in the up position. Turn on the chair and see if it works correctly The noise you hear are the motors or motor running because one or both levers are in freewheel.The clicking you hear is the electric brakes engaging when you move the joystick Hope this helps

Mav your batteries need to be replaced. The voltage of the batteries is too low for the charger to pick up. Sorry but you should of removed the batteries from the chair while in storage or at least disconnected the cables. If Medicare paid for the chair then they may pay for reair if the batteries are under 6 months old then they should be under warranty contact your provider that sold you the chair Hope this helps

There is a 7.5 Amp ATO automotive fuse on the rear electronics tray that is probably burnt out. The ammeter will not work when this happens. Also, if you have a bad on-board charger that will inhibit movement of the chair. Unplug the on-board charger and see if you get it to move. Hope this helps.

Hixx the batteries are too low to light up the joystick and no amount of charging will bring them back. Sorry you will have to get new batteries. You will need 2 U1 batteries. Hope this helps

the 1103 uses an onboard charger. Charger's life span is about 3 years; some fail in 6 months, some in 6 years keep in mind. You can charge the 1103 using an offboard charger which are available for about $50.00 on Ebay. Search for electric wheelchair charger. You want one that has a 4 to 6 amp rating.

The offboard charger has a 3-prong connector on one end and the other plugs into a grounded wall outlet. Plug the charger into an outlet and the three prong connector into the female three prong connector located at the bottom front of the joystick. Give it a good overnight charge and it should be back up to snuff in the morning.

Five flashing lights indicate Right Motor Wiring Trip- The right motor has a short circuit to a battery. Check all the connections and leads between the right motor and the battery.

5 bars indicate a short circuit from the right motor to the battery. Check all the connections and leads between the right motor and the battery.