This is a firmware error, you need to go to www.hp.com, then support, firmware & drivers, follow instructions. At the bottom of the drivers you will find firmware. Make sure your machine is pluged in and switched on, download the firmware and simply follow instructions, this should solve your problem.
SOURCE: problem hp designjet 800
Heres what HP has to say about this error;
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00224574
Hope it helps to solve your problem.
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