I cannot locate our owners manual for model number: 25423RE1-A. We have been paying verizon for caller ID but it was not appearing on our phone. I had a verizon technician come to our offices and they checked and said it was our actual RCA phone settings. Could someone please assist me with the caller-ID set up.

Show my caller ID"
Press Phone.
Press the menu icon.
Press Settings.
Press More settings.
Press Show my caller ID.
Press Show number to turn on caller identification.
Press Hide number to turn off caller identification.
Press the Home key to return to the home screen.

There is no option on this phone to restrict the caller ID.

If the number is XXXXXX up as 'Restricted' then it can only happen if you dial *67 at the beginning of the number you want to call to block you caller ID information. Or, you can also call Verizon and have caller ID blocked for every number.

If this is happening for every number, then you will need to call Verizon and have them deactivate the caller ID restriction.

Welcome to FixYa!.

Hi Anthony, you have to enter the phone numbers that you want to be identified in the phone book of the phone. If you want to show caller ID's for unknown callers, you have to subscribe it from your network/phone service provider. It is a monthly service fee.

Thank you for using FixYa.
Have a great day.
Jas247

unplug the one that gets caller ID and one more. Do you get caller ID on the remaining phone?
Caller ID is sent between the first and second ring, as well as the second and third ring. It may be that the other phones require that 2nd Caller ID signal and you've answered it elsewhere.

I am assuming that the other phones have a display and are Caller ID capable phones.
Can you post the model numbers of the phones that don't get Caller ID? We can then try to locate a user guide for them.

Sincerely,
Mark

According to the manual, this phone is not able to do Caller ID. I have included a link where you can download the manual. On page 29 there is a note that Caller ID is not applicable to model 25423.

http://www.rca4business.com/products/pc/pdf/instruction-book/25423RE1.pdf

it needs to be included in your phone service. companies offer different packages, perhaps you can purchase it by it's self.

I’m happy to help further over the phone at https://www.6ya.com/expert/david_6df67de3b14de867

Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

Unusual problem. Check the settings to make sure theirs not a way to disable Caller ID. Give Verizon a call and see if they can find out whats going on.

Any Caller Id phone bought in USA will not show the id as the Caller id format in USA is FSK and in India it is DTMF. You need a caller id converter from DTMF to FSK. It is available online on www.ebay.in Just type DTMF to FSK converter and the item will be displayed. Right now it is avilable only with a seller in Bangalore and the price is Rs.589/- per piece. I bought it and it is working fine.

pookawook: I assume your paying your local company for the called ID option. If so, does the callers number appear on the display? If it appears, it can only be a software setting that's incorrect on your phone and the owners manual should work you through it. Goodluck. Jerry