We have a toshiba e-studio 35 that overheats when we make volumes.The overheating caused the exit rollers to become brittle and break, we need to know how soon can we replace this part as we have been told it is very difficult to get them.

hi
Open the transfer cover. Is there any paper on the transport path? YES Remove the paper. NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[B]) NO 1) Check if the connector of the exit sensor is disconnected. 2) Check if the connector CN308 on the LGC board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the exit sensor. 6) Replace the LGC board. YES Is the registration roller clutch working? (Perform the output check in the test mode: 03-108/158) NO 1) Check if the connector of the registration roller clutch is disconnected. 2) Check if the connector CN305 on the LGC board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the registration roller clutch. 6) Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

U need to check fuser unit, especially the actuator exit sensor is not deformed, following by cleaning exit rollers.

In general on all machines, after the image is laid down, the toner on paper is run through a heated roller assembly called the fuser. This is normally a heater inside a hollow aluminum roller. As the paper exits the machine it should be warm to the touch. It is most likely your heater is bad.

Check the 2nd transfer roller there was an issue with these and Toshiba issued an updated one. Most in the production line were shipping with 2 one in the machine and one in the box. The setup tech was suppose to switch during setup but I keep finding the wrong one in the machine. These will slow down the drive assembly causing all sorts of headaches.

Also check the exit switch, I have had a bad spring on the actuator that did not return the switch fast enough causing e020.

That's not your error code, that's your meter.

the machine needs to have maintenance done like replacing rollers ect you will need a certified engineer to do this it depends on the meter reading and when it was last serviced what will be need

Probably not cracking due to overheating but just due to the heat of the fuser and time. The fuser can not overheat as it is protected by thermal fuses that would blow if the fuser became too hot. These roller will deteriorate over time. This is normal.

you may need to to some new feed rollers and seperation pad. jaime

If the vehicle is overheating there will be a build up of pressure in the cooling system and the coolant will push past the pressure relief valve in the coolant reservoir. If this is the case the cause of the overheating would need to be rectified. The cap itself could be at fault. They tend to become brittle with age and the threads break. Check to see if o-ring seal on cap is in position.If not replace cap, not expensive.

Hello sir; As you said everything is ok, then the only thing you need to do is solenoid problem, replace it. but make sure exit roller clean enough.