When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.
002-770 The job template could not be processed due to insufficient hard disk space. Delete unnecessary data from the hard disk.
003-750 No document was saved for the double-sided Booklet Creation feature. Check the setting of the double-sided Booklet Creation feature.
003-751 The specified document area is too small. Select a higher resolution or a larger scan area.
003-754
003-755 An error occurred in the document scanner. Reset the document, and scan again.
003-756 The fax document is completely white. Check that the original is not white, or that the front and back sides have been reversed.
003-760 Incompatible features are selected in the document scan conditions. Check the selected options.
003-761 The paper size in the tray selected by auto tray switching, differs from the paper size in the tray selected at the tray selection. Either change the paper size for the tray, or change the paper type priority setting.
003-763 An error occurred when reading the Gradation Adjustment Chart. Place the chart properly on the document glass.
003-780 Compression of scanned data was unsuccessful. Lower the resolution or reduction/enlargement ratio to reduce the data size, or send the document in
smaller segments.
003-795 The reduction/enlargement ratio exceeds the setting range when the scanned document is enlarged/reduced to the specified paper size. Directly enter the reduction/enlargement ratio, or change the paper size.
003-981 Stapling mixed size documents is available only for documents with the same width. Cancel the staple feature or reset the documents with the same width.
005-210
005-275
005-280
005-283
005-284
005-285
005-286 An error occurred in the document feeder. Contact the Xerox Welcome Center.
012-211
012-212
012-221
012-223
012-224
The finisher malfunctioned. Turn the power off and on. Contact the Xerox Welcome Center if the problem persists.
012-259
012-260
012-263
012-280
012-282
012-283
012-284
012-285
012-291
012-293
012-294
012-295
012-296 The finisher malfunctioned. Turn the power off and on. Contact the Xerox
Welcome Center if the problem persists.
016-210 An error occurred on the software option settings. Turn the power off and on.
Contact the Xerox Welcome Center if the problem persists.
016-211 An error occurred due to insufficient memory. Check if memory is installed
correctly. If memory is installed correctly, and not being able to identify the cause
of the problem, contact the Xerox Welcome Center.
016-212 An error occurred due to insufficient memory. Check if memory is installed
correctly. If memory is installed correctly, and not being able to identify the cause
of the problem, contact the Xerox Welcome Center.
016-213 The software feature does not function properly, because the printer card is not
properly installed. Reinstall the printer card correctly.
016-214 The software feature does not function properly, because the fax card is not
properly installed. Reinstall the fax Card correctly.
016-450 The SMB host name already exists. Change the host name.
016-454 Unable to retrieve the IP address from DNS. Check the DNS configuration and
IP address retrieve setting.
016-455 Connection to the SNTP server was timed out. Check the network cable
connection and IP address of the SNTP server.
016-456 Received a message from the SNTP server saying that it was not synchronized
with the standard time source. Check the SNTP server settings.
016-502 An error occurred during writing data. Contact the Xerox Welcome Center.
016-503 Unable to resolve the name of the SMTP server when e-mail was transmitted.
Check if the SMTP server is set correctly using CentreWare Internet Services.
Also, check that the DNS server is set correctly.
016-504 Unable to resolve the name of the POP3 server when e-mail was transmitted.
Check if the POP3 server is set correctly using CentreWare Internet Services.
Also, check that the DNS server is set correctly.
016-505 Unable to log in to the POP3 server when transmitting e-mail. Check if the user
name and password used for the POP3 server are set correctly using
CentreWare Internet Services.
016-522 There was a LDAP server SSL authentication error. An SSL client certificate
could not be acquired. The LDAP server requires an SSL client certificate. Set
the SSL client certificate on the machine.
016-523 There was a LDAP server SSL authentication error. The server certificate data
was incorrect. The machine does not trust the LDAP server’s SSL certificate.
Register the root certificate of the LDAP server SSL certificate on the machine.
016-524 There was a LDAP server SSL authentication error. The server certificate is not
yet valid. Change to a valid LDAP server SSL certificate. The [Authentication
with SSL] setting in [LDAP Server/Directory Service can be set to [Disabled] to
avoid an error, but the connected LDAP server security is not guaranteed.
016-525 There was a LDAP server SSL authentication error. The server certificate has
expired. Change to a valid LDAP server SSL certificate. The [Authentication with
SSL] setting in [LDAP Server/Directory Service can be set to [Disabled] to avoid
an error, but the connected LDAP server security is not guaranteed.
016-526 There was a LDAP server SSL authentication error. The server name does not
match the certificate. Set the LDAP server address on the machine to match the
address on the LDAP server SSL certificate. The [Authentication with SSL]
setting in [LDAP Server/Directory Service can be set to [Disable] to avoid an
error, but the connected LDAP server security is not guaranteed.
016-527 There was a LDAP server SSL authentication error. There was an SSL
authentication internal error. This error was generated by the software. Contact
the Xerox Welcome Center.
016-533 There was a Kerberos server authentication protocol error. The machine and the
Kerberos server clocks have a time difference that exceeds the Kerberos server
clock skew value. Check that the machine and the Kerberos server clocks have
the correct time.
016-534 There was a Kerberos server authentication protocol error. The realm assigned
to the machine does not exist on the Kerberos server or the machine is not
connecting to the Kerberos server address. Check that the realm name and
Kerberos server address settings on the machine are correct. If connected with
Windows 2000 or Windows 2003 Server, make sure the realm name is in upper
case characters.
016-539 There was a Kerberos server authentication protocol error. This error was
generated by the software. Contact the Xerox Welcome Center.
016-701 An error occurred due to insufficient memory for the PCL decomposer. Lower
the resolution if possible.
016-702 Unable to process PCL print data due to insufficient print page buffer. Take one
of the following actions:
• Set [Print Mode] to [High Speed].
• Check if memory is installed correctly.
• Set [Page Print Mode] to [On] in order to change the printing method, then try
printing again.
For more information on Page Print Mode, refer to the print driver’s online help.
016-703 An e-mail specifying a non-registered or invalid mailbox number was received.
When sending a fax or Internet Fax:
• Contact the Xerox Welcome Center.
When receiving e-mail, fax, or Internet Fax:
• Register the mailbox with the specified number.
• Send an e-mail to a valid mailbox.
• Contact the Xerox Welcome Center if the problem persists.
016-704 The hard disk ran out of space, because the mailboxes are full. Delete
unnecessary documents from the mailboxes.
016-705 Unable to register the secure print document, mailbox document, or billing data
using the print driver, or unable to register the scanned document in the mailbox,
because the hard disk drive may not be installed properly on the machine, or
may be damanged. Contact the Xerox Welcome Center.
016-706 The hard disk ran out of space, because the number of users for secure printing
reached its maximum. Delete unnecessary documents or users registered for
the Secure Print feature.
016-707 Sample prints cannot be made due to the malfunction of the hard disk. Contact
the Xerox Welcome Center.
016-708 An annotation cannot be added due to insufficient hard disk space. Delete
unnecessary documents from the disk.
016-710 Delayed print job could not be excuted. Take one of the following actions:
• Delete unnecessary data from the hard disk to increase free space.
• Reset the settings of mailbox print and sample print.
• Reduce the number of stored delayed print jobs to less than 100 jobs.
016-711 Refer to 016-985.
016-712 Refer to 003-751.
016-713 The input password does not match the mailbox password. Enter the correct
password.
016-714 The specified mailbox does not exist. Create a new mailbox or specify an
existing mailbox.
016-716 The TIFF file could not be spooled as the size of the file exceeded the remaining
space on disk. Increase the size of the PCL form area.
016-717 A [Transmission Report - Undelivered] or [Activity Report] was requested, but
the the required transmission result information is not stored in memory, and the
report was not generated. Take one of the following actions:
• Partition memory intensive jobs (iFax) to limit the memory and the hard disk
use.
• Execute any pending scan and iFax jobs after other scan and iFax jobs are
finished.
• Request the report before 200 or more subsequent jobs have been executed.
016-718 Unable to process PCL print data due to insufficient memory. Take one of the
following actions:
• Lower the resolution.
• Use no multiple-up or 2 sided print feature, and try printing again.
016-719 Unable to process PCL print data due to insufficient print page buffer memory.
Increase the print page buffer.
016-720 PCL print data contained a command that could not be processed. Check the
print data, and then try printing again.
016-721 An error occurred while printing a job. The Auto Tray Switching feature was
enabled when [Auto Paper Off] is selected for all paper trays on the [Paper Type
Priority] screen. When the Auto Tray Switching feature is enabled, select a
paper type other than [Auto Paper Off] on the [Paper Type Priority] screen.
016-722 The specified stapling position is not supported. Check the staple position, and
try printing again.
016-723 The specified punch position is not supported. Check the punch position, and try
printing again.
016-724 The combination of specified staple and punch options was imcompatible.
Specify punch and staple position along the same edge of the paper and try
printing again.
016-725 A scanned document saved in a mailbox could not be converted to fax data
during transmission processing using the job flow sheet. Do not use the job flow
sheet. Instead scan the document, and send the fax directly.
016-726 The printer language cannot be automatically selected when the print mode is
set to [Auto], including:
• PostScript data was sent without the PostScript Kit installed. Install the
PostScript Kit.
• A PDF file is sent directly to the machine, but unable to process the job. THe
hard disk drive may not be installed properly on the machine or may be
damaged. Contact the Xerox Welcome Center.
• HP-GL/2 or PCL data is sent to the machine without the optional emulation
kit. Install the emulation kit.
016-727 The result of a print request is a zero-page document that cannot be stored in a
mailbox, and the job is canceled. Set the print option to print blank pages, and
reprint to confirm if the output is not blank. Add text if the output is blank, and try
printing again.
016-728 The TIFF file contains unsupported tags. Check the print data.
016-729 The TIFF file could not be printed, because the number of colors and resolution
of the TIFF file exceeded the limit. Change the number of colors and resolution
of the TIFF file, and instruct it to print again.
016-731 Printing of the TIFF data was interrupted. Instruct it to print again.
016-732 The form specified in the emulation setting is not registered in the host
computer. Resend the form data.
016-733 • Could not acquire the IP address from the text string after the @ character in
an e-mail address. Enter the mail address correctly.
• The DNS internet address after the @ character could not be resolved. Enter
the DNS server address correctly.
016-734 Printing a simple recipient result report failed. Set the [E-mail Receive Protocol]
on the sender’s end to [SMTP].
016-735 An attempt was made to print a job template while it was being updated. Wait a
while, and then instruct it to print again.
016-736 Data is not stored in a forwarding address directory.
• Check that there is space on the target disk.
• Check the directory access permissions.
• Delete any [.LCK] lock files in the target directory.
016-737 Data is not stored in a forwarding address directory. Delete any [.LCK] lock files
in the target directory.
016-741 Unable to move onto the downloading mode.
016-742 Detected mismatching downloaded data product ID due to corrupt downloaded
data. Try downloading again.
016-744 An error occurred to the data being downloaded. Check if the connection
between the external device and the machine is secured, and try executing the
operation again.
016-745 An XPJL error occurred while downloading. Try executing the job again. Contact
the Xerox Welcome Center if the problem persists.
016-746 Received a PDF file that contains unsupported functions. Use a print driver to
print the file.
016-747 An error occurred while processing the annotation image data due to insufficient
memory. Take one of the following actions:
• Increase the annotation image size.
• Reduce the number of the images in [Repeat Image].
Contact the Xerox Welcome Center if the problem persists.
016-748 Unable to print due to insufficient hard disk space. Reduce the number of pages
in print data, for instance by dividing the print data, or by printing one copy at a
time when making multiple copies.
016-749 • The printer language received from a printer driver cannot be printed on the
machine. Use the machine’s print driver. If the problem persists, contact the
Xerox Welcome Center.
• The printer language received in an iFax cannot be printed on the machine.
Request that the sender sends the document using a printer language
supported by the machine.
016-750 Printing banner sheets is canceled. Enter the System Settings mode on the
touch screen, [Print Mode Settings] > [Other Settings], select [Banner Sheet]
and set [Start Sheet], also select [Banner Sheet Tray] and set [Tray 1].
016-751 An error occurred due to insufficient memory, when the PDF direct print function
print mode is set to PostScript. Use the machine print driver, or increase the
PostScript memory.
016-753 The entered password does not match with that of the PDF file. Set the correct
password on ContentsBridge.
016-755 An error occurred when processing a print job of a print-prohibited PDF file. Use
Adobe Reader to release the print prohibition, and print the file.
016-756 The use of the service is restricted. Contact the Key Operator.
016-757 A wrong password was entered. Enter the correct password.
016-758 The account is not authorized for copying. Contact the Key Operator.
016-759 The maximum number of copies has been reached. Contact the Key Operator.
016-760 An error occurred during PostScript processing. Take one of the following
actions.
• Set for optimized speed in the print driver.
• Increase PostScript memory.
016-761 An error occurred during image processing. Set [Image Options] > [Image
Quality] > [High Speed] on the print driver, and print again. If this does not rectify
printing, set [Detailed Settings] > [Other Settings] > [Print Page Mode] on the
print driver, and try again.
016-762 The specified print language is not supported on the machine. Specify the print
language in [Print Mode] under [Port Settings].
016-764 Unable to connect to the SMTP server. Contact the System Administrator.
016-765 Unable to send e-mail due to insufficient hard disk space on the SMTP server.
Contact the System Administrator.
016-766 An error occurred on the SMTP server. Contact the System Administrator.
016-767 Unable to send e-mail due to the wrong e-mail address. Verify the e-mail
address, and try sending the e-mail again.
016-768 Unable to connect to the SMTP server due to the incorrect e-mail address of the
machine. Check the e-mail address of the machine.
016-769 The SMTP server does not support delivery confirmation (DSN). Send e-mail
without setting confirmation.
016-770 The direct fax function is prohibited. Check with the System Administrator
whether the function is enabled. If enabled, contact the Xerox Welcome Center.
016-771 Unable to retrieve the scan data repository address. Confirm the DNS
connection. Alternatively, set the scan data repository domain name to the DNS.
016-772 Unable to retrieve the scan data repository address. Specify the correct DNS
address. Alternatively, set scan data repository address to the IP address.
016-773 The IP address of the machine is not set correctly. Check the DHCP
environment. Alternatively, manually specify an IP address of the machine.
016-774 Unable to process compression conversion due to insufficient hard disk space.
Delete unnecessary data from the disk.
016-775 Unable to process the image conversion due to insufficient hard disk space.
Delete unnecessary data from the disk.
016-776 An error occurred during image conversion processing. Check the data in
CentreWare Internet Services.
016-777 An error occurred on the hard disk during image processing, probably due to a
hard disk malfunction. For details on replacing the hard disk, contact the Xerox
Welcome Center.
016-778 Conversion of the scanned image was discontinued due to insufficient disk
space. Delete unnecessary data from the disk.
016-779 An error occurred during conversion processing of t
he scan image. Instruct
scanning again.
016-780 An error occurred on the disk during conversion processing of the scanned
image, probably due to a disk malfunction. For details on replacing the hard
disk, contact the Xerox Welcome Center.
016-781 Unable to connect to the server during file forwarding by CentreWare Scan
Services. Ask the System Administrator to check the network and server.
016-782 Unable to connect to the server for CentreWare Scan Services. Verify that the
login user name, password and other information that are entered.
016-783 Unable to find the specified server path during file forwarding by CentreWare
Scan Services. Check the path name of the server currently set to the job
template.
016-784 A write to server error occurred during file forwarding by CentreWare Scan
Services. Confirm that there is sufficient space in the directory on the server,
and that access rights are present.
016-785 The file could not be sent by CentreWare Scan Services due to insufficient
space on the server. Delete unnecessary data from the server.
016-786 The scanned data could not be written due to insufficient space on the hard disk.
Delete unnecessary data, or initialize the hard disk if the saved data are not
needed anymore.
016-787 The server IP address set to the job template is incorrect. Specify the correct job
template.
016-788 Failed to retrieve the file from the web browser. Take one of the following
actions, and then try retrieving again.
• Refresh the browser page.
• Restart the browser.
• Switch the machine off then back on.
016-789 The mail processing was interrupted due to insufficient hard disk space. Lower
the image resolution or reduction/enlargement ratio, or divide the document into
smaller segments to send.
016-791 The access to the specified destination or job template server failed when using
Scan To FTP/SMB or CentreWare Scan Services. Check if you are authorized to
access the specified destination or server.
016-792 The specified job history could not be retrieved when printing a job history
report. The specified job history is not available.
016-793 The hard disk has run out of space. Delete unnecessary data or initialize the
hard disk if the saved data are not needed anymore.
016-794 The media was incorrectly inserted. Reinsert the media correctly.
016-795
016-796
016-797
A read error occurred when reading data on the media. Check the contents
stored on the media using a computer.
016-798 The print could not be processed. The hard disk drive or memory may not be
installed properly on the machine, or may be damaged. Contact the Xerox
Welcome Center.
016-799 The print data contains invalid parameters. Check the print data and print
options and try printing again.
016-982 The hard disk has run out of space. Delete unnecessary data from the hard disk
or documents in mailboxes.
016-985 The e-mail size exceeds the maximum size. Try one of the following procedures,
and resend the e-mail.
• Reduce the number of pages in the document.
• Lower the resolution in [Scan Resolution].
• Reduce the document size using [Reduce/Enlarge].
• Increase the maximum value in [Maximum E-mail Size] using the Key
Operator access.
018-505 An authentication error occurred due to an incorrect user name and/or
password. Check that the user name and password are correct.
018-701 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 1 (operations error)
during the address book query. Check that the [LDAP Server/Directory Service]
settings in [Remote Authentication Server/Directory Service] are correct, and
check if the problem occurred on the server side.
018-702 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 2 (protocol error)
during the address book query. Review the LDAP server settings and repeat the
same operation.
018-703 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 3 (time limit exceeded)
during the address book query. Review the search conditions and search root
entry, then repeat the same operation. Contact the network administrator if the
problem persists.
018-704 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 4 (size limit exceeded)
during the address book query. Review the search conditions and search root
entry, then repeat the same operation. Contact the network administrator if the
problem persists.
018-705 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 5 (compare false)
during the address book query. The compare operation returned false. Check
the LDAP server status.
018-706 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 6 (compare true)
during the address book query. The compare operation returned true, indicating
there is no problem.
018-707 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 7 (authentication
method not supported) during the address book query. Change the
authentication method and review the authentication settings.
018-708 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 8 (strong
authentication required) during the address book query. Check that there are no
errors in the authentication settings, and strengthen subsequent authentication.
018-710 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 10 (referral) during the
address book query. There is nothing registered in the specified search range.
Check the authentication settings status.
018-711 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 11 (admin limit
exceeded) during the address book query. Check the server operating status.
018-712 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 12 (unavailable critical
extension) during the address book query. Check the server operating status.
018-713 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 13 (confidentiality
required) during the address book query. Check the server operating status.
018-714 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 14 (SASL bind in
progress) during the address book query. Wait a while, then repeat the same
operation. Contact the network administrator if the problem persists.
018-716 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 16 (no such attribute)
during the address book query. The specified attribute does not exist. Check the
LDAP server status.
018-717 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 17 (undefined attribute
type) during the address book query. The attribute type specified is invalid.
Check the LDAP server status.
018-718 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 18 (inappropriate
matching) during the address book query. Filter type not supported for the
specified attribute. Check the LDAP server status.
018-719 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 19 (constraint
violation) during the address book query. An attribute value specified violates
some constraint. Check the LDAP server status.
018-720 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 20 (attribute or value
exists) during the address book query. An attribute type or value already exists.
Check the LDAP server status.
018-721 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 21 (invalid attribute
syntax) during the address book query. An invalid attribute syntax was specified.
Check the LDAP server status.
018-732 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 32 (no such object)
during the address book query. The specified e-mail address does not exist in
the directory. Review the input e-mail address and check the e-mail address is
registered on the LDAP server.
018-733 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 33 (alias problem)
during the address book query. The alias (name) in the directory points to a
nonexistent entry. Check the LDAP server status.
018-734 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 34 (invalid DN syntax)
during the address book query. An invalid DN syntax was specified. Check the
user name and password. Check the LDAP server authentication settings and
other status.
018-735 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 35 (is leaf) during the
address book query. The object specified is a leaf node. Check the LDAP server
status.
018-736 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 36 (alias dereferencing
problem) during the address book query. The error occurred while dereferencing
an alias. Check the LDAP server status.
018-748 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 48 (inappropriate
authentication) during the address book query. Inappropriate authentication was
specified. Check the LDAP server authentication settings.
018-749 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 49 (invalid credentials)
during the address book query. Invalid credentials (user name or password) was
specified. Check the user name and password. Check the LDAP server
authentication settings.
018-750 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 50 (insufficient access
rights) during the address book query. User has insufficient access to perform
the operation. Check the LDAP server access rights.
018-751 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 51 (busy) during the
address book query. The server is too busy. Wait a while, then repeat the same
operation. Contact the network administrator if the problem persists.
018-752 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 52 (unavailable) during
the address book query. The server is unavailable. Wait a while, then repeat the
same operation. Contact the network administrator if the problem persists.
018-753 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 53 (unwilling to
perform) during the address book query. The server is unwilling to perform the
operation. Wait a while, then repeat the same operation. Contact the network
administrator if the problem persists.
018-754 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 54 (loop detect) during
the address book query. A loop was detected (service-related problem). Check
the LDAP server service operating status.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
The parameter values were corrected, because the machine encountered a
problem when printing the data. If the received image is incomplete or
damaged, ask the other party to check the image or to resend the data. When
Internet Fax forwarding is enabled, check with the recipient if they received the
image intact.
116-780 There is a problem with the document attached to the received e-mail. Check
the attached document.
116-790 1. If the operator stops stapling while printing a confidential fax or confidential
iFax document, the first copy is printed without staples. Staple the first copy
manually, or otherwise do not stop stapling while printing.
2. If the operator stops stapling in all other cases: all copies are printed without
staples. Check that the stapling position is correctly specified, and perform
the same operation again.
123-400 The machine has detected a software-related problem. Turn the power off and
on. Contact the Xerox Welcome Center if the problem persists.
124-701 Due to a malfunction in the specified tray (side tray), the output destination was
changed to the center output tray. Contact the Xerox Welcome Center. A
different paper tray can still be used.
124-702 Due to a malfunction in the specified tray (finisher tray), the output destination
was changed to the center output tray. Contact the Xerox Welcome Center. A
different paper tray can still be used.
133-210
133-211
133-212
133-213
133-214
133-215
133-216
133-217
133-218
133-219
133-220
133-221
133-222
133-223
133-224
An error occurred when using the fax. Turn the power off and on. Contact the
Xerox Welcome Center if the problem persists.
071-210
071-212
An error occurred when using Tray 1. Turn the machine off and on. Contact the
Xerox Welcome Center if the problem persists.
072-210
072-212
An error occurred when using Tray 2. Turn the machine off and on. Contact the
Xerox Welcome Center if the problem persists.
073-210
073-212
An error occurred when using Tray 3. Turn the machine off and on. Contact the
Xerox Welcome Center if the problem persists.
077-215 An error occurred when using Two Tray Module. Turn the machine off and on.
Contact the Xerox Welcome Center if the problem persists.
078-210 An error occurred when using High Capacity Feeder Tray 1. Turn the machine
off and on. Contact the Xerox Welcome Center if the problem persists.
078-211 An error occurred when using High Capacity Feeder Tray 2. Turn the machine
off and on. Contact the Xerox Welcome Center if the problem persists.
081-799 The fax job was cancelled due to the fax transmission limit when sending the job
using e-mail. Try executing the job again.
116-220 Download failed to start after switching to download mode. Contact the Xerox
Welcome Center.
116-701 Unable to print double-sided due to insufficient memory. Check if memory is
installed correctly. If memory is installed correctly, and not being able to identify
the cause of the problem, contact the Xerox Welcome Center.
116-702 Printing was performed using a substitute font. Check the print data.
116-703 An error occurred during PostScript processing. Either confirm the print data, or
open spool settings on the details tab in the print driver to disable bi-directional
communication.
116-713 The job was printed out in parts because the hard disk ran out of space. Delete
unnecessary data.
116-714 A HP-GL/2 command error occurred. Check the print data.
116-720 An error occurred during printing due to insufficient memory. Close unused ports
or delete unnecessary data.
116-740 A numerical value operation error occurred, because the print data contains a
value that exceeds the limit of the printer. Check the print data.
116-749 The print job was stopped, because the specified font was not found. Install the
font or enable font replacement in the print driver.
116-752 There was a warning in the PDF print job ticket description. Repeat the same
procedure. Contact the Xerox Welcome Center if the problem persists.
×
4,242 views
Usually answered in minutes!
×