My maxim steam coffee machine will boil the water and froth the milk, but for some reason will no longer allow water to feed through to make the expresso - any ideas?
First things first, try a descaling solution, especially if you live where there's hard water. Sometimes minerals can crust up the brewing portion of the internal tubing. The steam part still works because it essentially leaves the limescal in the pot, channeling only steam through the steaming wand. Dump out any water in the reservoir, then put in a mix of half filtered or distilled water, and white vinegar. Run it through, setting the switch for brew mode only. Once you see it coming out of the filter holder, turn the machine off. Let sit for an hour or two, then run the same sequence again, shutting it off the moment you see the water/vineger mix coming out. Once again, let sit a while, then on the third cycle, let it run all of the vinegar solution through. Let cool, and rinse the reservoir with water, (put in water, swirl the machine around, then upend it to dump the water out.) then run the full reservoir of distilled wather through, repeating if necessary, to clear out the vinegar.
If that doesn't work, or if the vinegar solution never comes through, not even in a trickle, then there are other issues. Here's how to troubleshoot them.
The next steps will need to be done with some caution, as it may splash or shoot steam and/or boiling water out from the side of the porta filter holder!
Step 1...Remove the filter, and run it without coffee or filter in it. Do this from a few feet away or with something between you and the brew head of the machine, as it may cause hot water to spray with a fair amount of force!
Does the water come through the filter holder? If it does..
Step 2. Run it with the empty filter. If it the water doesn't come through with filter in place, then your filter is clogged, and you'll need to take a pin and clear the holes in it. If it does, then you're grinding your coffee too finely, or tamping it down to hard.
If the water doesn't come through with just the empty filter holder, then you've most likely got a valve (A.k.a. Brew/steam switch) problem. Frankly, it's easier to buy a new machine than replace that valve, especially if it's the automatic variety that switches you to steam whenever it's finished it's brew cycle.
If you've got one with the manual brew/steam switch valves, you can pull the knob off and see if it the stem turns with a needle nose pliers...{{NOTE: DO NOT DO THIS IF THERE IS STEAM LEAKING AROUND THE KNOB! Steam leaking around this knob can indicate that the ceramic valve is compromised, and could cause live steam to shoot out of the place where the knob is!}} if it does turn as smoothly as usual, and the machine works, then you just need to repair the knob because it's gotten stripped out or is broken where it meets the valve stem.
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