There is a "Reset" button on the back of this router. Press and hold it for at least 10 seconds (while the router is on). This will return the router to its factory default condition.
The XWR100 has no username or password as the default to begin setup. Unlike most routers, the XWR100 will automatically open the setup menu in your browser when it first turns on after reset. You'll need to establish a user name, and a password, to continue. Then you can reset your wireless security settings.
This link will connect you to the Vizio site that provides the User Manual (in PDF), in case you've misplaced it.
Hope that's helpful.
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