Schlage lock freezes in cold weather, what is the problem..you can't turn the handle to unlock door from inside, outside the dial just turns and does nothing.. lock works great in warm weather but not at -25C.

yes could have frozen, unlikely . I have found that exterior doors usually close tighter with the weatherstripping pushing against the door effectively preloading the back set
( latch mechanism) causing pressure on the latch components. sounds to me like your tumbler connection to the back set has malfunctioned for some reason, take it apart and check the little flat bar that goes from one side of the lock to the other and make sure it is correctly inserted into the thumb turn on the inside of the door.

The inside handle will always open the door whether it's locked or not. This is a safety feature. If it locks from the outside then it's working as designed. Might help you to watch this video.


http://consumer.schlage.com/service-support/pages/instructionsandmanuals.aspx

Hi Winston:
Is it possible to try this:
- pull the lock from the door while leaving the deadbolt in place
- turn the mechanism 180 degrees.
- re-install and give it a try.
Let me know how you progress.

You have the lever that goes from the key cylinder part of the lock through the striker portion of the locking assembly turned part way, either in the wrong direction or not turned enough in the right direction so if you take the inside portion of the lock off and pull the outside portion out of the door and rotate the lever to its proper position and then put if all back together in the correct sequence it should work properly.

With the door open, remove the interior trim (thumb turn) from the door, and using the key, turn the deadbolt to the locked position. Now re-install the thumb turn, in the locked position, and with the key removed see if you are able to unlock the deadbolt. I suspect that the tailpiece (part that sticks out of the lock cylinder and into the thumb turn) is not in the correct position.

Be sure the outside knob is unlocked before closing the door.
Schlage locks do not lock the inside knob or lever. After releasing the turn button, also turn the inside lever or knob, then check the outside knob.
What model of lock is this?

"Does my Schlage BE365-CAM BE365CAM505 have a feature that allows it to automatically lock the deadbolt without having to enter code and turn the dial? "
Sort of. The lock has what is called the "turnlock" feature. When enabled, you have to only push the Schlage button, then manually turn the dial. When disabled, you have to enter the user code, then turn the dial.

To enable/disable this feature, enter your Programming Code--press the Schlage button--Press 7.

Each time you do this, you toggle between enabled and disabled.

there are 2 buttons on 1 on either side of inside key slot.. those must be removed... more than likely you will destroy them when removing..under you will find square drive screws or phillips..https://www.schlage.com/en/home/products/B62FFF.html

If the weather is cold outside, the handles sometimes freeze and the lock mechanism does not work. Heath up the handle with a hair dryer for a few minutes. This only works when it is cold. There was a bulletin about this on the early models. I have a 2002 and it does this regularly as the previous owner did not get the updated handles installed when the recall was available.