On a ip office polycon ip 6000 get i could not contact boot server

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Regards, Jay

I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

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This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
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What phone system is this? Definity or IP Office?

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Is this an IP office? If so, maybe try to untick the "direct media path" box in the extension tab.

it is not able to resolve the IP address for the time server. I am having the same problem. If you enter in the IP address for the time server it will resolve your problem

Talk to your system admin. You have a Definity system, which is too complicated for online help. The phone isnt seeing either the license server or the Phone system. There is more than likely an incorrect IP address somewhere.

192.168.1.X is a local ip address ,, i trust that thhe vpn is in seperate places and is done with the wan ip over an internet connection?????

OK maybe the problem isnt on your side but the main office building,, when connecting , have someone looked for repeated attemps to connect by observing the fire wall,, if it appears to be blocked byu the firewall simply diasable any and try it out.. If it works then all you need to do is set the firewall correctly..

I was reading the ip address in your original post and those are local address,s are you certin the VPN is correct ???? did you use the correct STATIC IP ADDRESS ASSIGNED BY YOUR ISP??

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