Plantronics Backbeat 903 Bluetooth Wireless Stereo Headphones Headset Logo
Posted on Jan 14, 2011
Answered by a Fixya Expert

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My Mute button won't work any longer. Is this fixable?

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  • Expert 537 Answers
  • Posted on Dec 27, 2011
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Try to preform a system reset and see if that solves your issue. Start with the headset off (no light). Press and hold the on/off button and without letting go plug in the AC charger (you will see steady light on the headset). Let go of the on/off button as soon as you see the steady light. Unplug the AC charger from the headset. Test the headset to see if the reset was successful.

If this does not resolve your issue you may have to replace the headset through Plantronics Service Center.


Good luck from Headsets Direct!

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