I can't remove the upper conical burr to clean out my Capresso Infinity burr grinder model #560. It seems to be stuck. Help!

Capresso Infinity Repair

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Capresso Infinity Repair. The Capresso Infinity Model #565 is a conical burr grinder that is used to grind coffee beans varying across sixteen settings from ...

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Parts Accessories

Grinders that are used daily, especially those in coffee shops will eventually wear out. The fine settings for espresso (or even finer for Turkish grind) will wear out the plates even faster. I've seen burrs needing replacement in 3-6 months for coffee shops. Burrs set on this fine position that do not grind or stop usually means a worn burr or gummed up plate. (especially with oily beans). Either problem requires the removal of the burr set and complete disassembly of the grinder. It sounds like your '1st' problem was corrected by permanently 'affixing' the burrs to a set position and now not able to remove them without causing more damage. I did the same to an old grinder I got from the swap meet. But alas, the plastic collar cracked completely and can't be repaired. well got 1 year's worth of use and it was cheap.
** Suggest checking with your vendor or MFR for service and/or replacement.
Aloha, ukeboy57

check to see if the grinder is jammed. Most likely, there was something that's gotten caught in it, and jammed the mechanism.

Yes! I had the same issue with putting the burr in upside down and then twisting it an effectively "locking" it in there incorrectly. I tried the "knife" solution that worked for some people here, but it was placing the bean container back on and twisting counter clockwise that did the trick!

So glad I found this thread and didn't give up trying to fix my burr grinder (which we love).

Thanks to jaybayca!

I've posted this in a few other places on this site (there are many ways to ask the same question), but try putting the clear bean container back on and untwisting as if to unlock it -- the problem isn't just that we put the upper burr in upside down, but then we locked it into place with the bean container. More info at http://www.fixya.com/support/t4009992-upper_burr_stuck_upside_down or try Capresso at 800.220.5701.

I just took mine apart. The ball bearings go on top of the springs.

The ball bearing is a check valve. The ball should be in the input side of the water with the spring underneath.
input side ----->( O/////)-------> output side

Yes, this butter knife trick is the way that Capresso customer service recommends. Just to clarify the tip of the butter knife is the only portion inserted...DO NOT shove the entire blade into the grinder. Just the tip in the furthest to the right side of the "smiley face ****" that is on the top of the grinder without the clear plastic hopper. just imagine a birds eye view. Once you have the tip of the butter knife all the way to the right of the "smiley face ****" then just rotate counter-clockwise until it does not go any further. This should have dislodged the top part of the grinding cone and then simply pick it up with your fingers, flip 180 and put it in the correct way.